CS GRAPHIC DESIGN INC is hiring Customer Care Officer!!!

Posted On: 22 Jul 2019
Job Details
Company Name
Customer Care Officer
Any Graduate, B.A
Delhi (NCR)
Fresher - 3 years
Rs.160000 - Rs.230000 (Per Annum)

Job Profile:

Job Summary


We are urgently Looking for Customer Support Executive

coll hr sawika 8587865368

Responsibility -

1. Vendor Management

2. Billing Knowledge

3. Handle customers

4. Manage and Solve Queries

5. Handle Data base and Records

6. Coordinate with operations team for solving customer's issues

7. Prepare product or service reports by collecting and analyzing customer information

8. Identify and assess customer's needs to achieve satisfaction

9. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

10. Resolve customer complaints via phone, email

Key Skills

Strong phone contact handling skills and active listening, Proven customer support experience, Excellent communication and presentation skills

Required Experience and Qualifications

  • Customer Service
  • Listening Skills
  • Positive Attitude
  • Problem Solving
  • Ability to Work Under Pressure
  • Computer Skills
  • Adaptability
  • Minimum 3 yrs of experience in the desired field

Other Details
Total Vacancies
Job Type
Full Time
Contact Person
Company Address
gurgaon sector 14
Walkin Date
23-07-2019 To 16-08-2019
Walkin Venue
gurgaon sector 14

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