COLL HR SAWIKA 9643281767
Urgent hiring Customer care executives for domestic and international process with good Annul CTC who can delivers the highest quality of service to their customers by their skills, expertise, and experience , New joiners are expected to be self manged and who can understand customer service industry , they are expected to work in 24x7 environment proving services to our domestic and international customer , they are expected to have excellent communication skills , good salary and great benefits
Responsibilities and Duties
- A customer care executive must act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Develops a strong relationship with their customers and generates trust with an open and interactive communication.
- Acquire and validate information and providing it to the customers with full efficiency.
- Document or maintain records of each and every interactions with the customers for future evaluation.
- Setting up customer accounts and provide relevant information to them.
- Follow the procedure, guidelines provided and implement it while troubleshooting queries.
- Record maintenance
- taking inbound calls from domestic and international clients