THINKPAD INFOTECH is hiring Desktop Support Engineer!!!

Posted On: 10 Jan 2019
Job Details
Company Name
Desktop Support Engineer
BCA, B.Sc, Diploma, M.Sc, MCA
Tamil Nadu
Fresher - 1 years
Rs.8000 - Rs.15000 (Per Month)

Job Profile:

Address user tickets regarding hardware, software and networking

Walk customers through installing applications and computer peripherals

Ask targeted questions to diagnose problems

Guide users with simple, step-by-step instructions

Conduct remote troubleshooting

Test alternative pathways until you resolve an issue

Customize desktop applications to meet user needs

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel

Follow up with clients to ensure their systems are functional

Report customer feedback and potential product requests

Help create technical documentation and manuals

Other Details
Total Vacancies
Job Type
Full Time
Contact Person
Company Address
Thinkpad infotech Ltd. Door No 33, Kothari Complex, Dhandesawar Nagar, 3rd Main Road, Opp Punjab National Bank, ICICI ATM Building, Velachery,
Walkin Date
11-01-2019 To 31-01-2019
Walkin Venue
Elite technosoft . Door No 33, Kothari Complex, Dhandesawar Nagar, 3rd Main Road, Opp Punjab National Bank, IHDFC ATM Building, Velachery,
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