Transedge Marketing Services Pvt Ltd is hiring Customer Care Executive!!!

Posted On: 18 Sep 2019
Job Details
Company Name
Transedge Marketing Services Pvt Ltd
Designation
Customer Care Executive
Education
Any Graduate
Location
Gurgaon
Experience
1 - 3 years
Salary
Rs.22000 - Rs.24000 (Per Annum)

Job Profile:
  • Deal directly with walk-in customers seeking services on their products
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Attracts potential customers by answering product and service related questions.

Direct requests and unresolved issues to the designated resource

  • Communicate and coordinate with internal Service department for update on product repair/replacement status
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process
  • Refer unresolved customer grievances or special requests to designated person in service department for further investigation.
  • Contributes to team effort by accomplishing related results as needed.

Complete all the related paper work at the end of the day and forward daily report to the reporting authority

Other Details
Total Vacancies
1
Job Type
Full Time
Contact Person
amit singh
Company Address
A-94/3,First Floor, Okhla Phase II, Okhla Industrial Area, New Delhi, Delhi 110020
Last Date
20-09-2019
-- JOB EXPIRED --

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