Transedge Marketing Services Pvt Ltd is hiring Customer Care Executive!!!
Posted On: 18 Sep 2019
Transedge Marketing Services Pvt Ltd
Customer Care Executive
Rs.22000 - Rs.24000 (Per Annum)
- Deal directly with walk-in customers seeking services on their products
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Attracts potential customers by answering product and service related questions.
Direct requests and unresolved issues to the designated resource
- Communicate and coordinate with internal Service department for update on product repair/replacement status
- Follow up on customer interactions
- Provide feedback on the efficiency of the customer service process
- Refer unresolved customer grievances or special requests to designated person in service department for further investigation.
- Contributes to team effort by accomplishing related results as needed.
Complete all the related paper work at the end of the day and forward daily report to the reporting authority
A-94/3,First Floor, Okhla Phase II, Okhla Industrial Area, New Delhi, Delhi 110020