Xcp Pvt Ltd is hiring Customer Care Consultant!!!

Posted On: 12 May 2019
Job Details
Company Name
Xcp pvt ltd
Designation
Customer Care Consultant
Education
Any Graduate, Any Post Graduate
Location
Delhi (NCR)
Experience
Fresher - 10 years
Salary
Rs.250000 - Rs.600000 (Per Annum)

Job Profile:

The candidate is required to attend to the customer calls and provide them the required information.

The candidate should be able to understand the client complaints and work upon resolving them.

Deal with customer queries and ensure the appropriate resolution is offered to be able to manage customer experience and NPS.

Solving customer queries within a given period of time.

Also able to sell the new product to new and old customers.

Able to meet all companies Kpis and SLA.

Should have Good communication skills.

Able to call the customer and collect payment over the phone.

Required Experience, Skills and Qualifications

Candidate with good customer service skills would be preferred.

Excellent Communication skills (Written & Spoken)

Any Graduate / Undergraduate / Result Awaited candidates are eligible

Should be comfortable working in shifts

Both fresher as well as experienced candidates can apply

Candidate should have good client servicing skills

Benefits

- CABS

- 5 Days working

- Lucrative Incentives

Free meal

Free health Insurance

Gym Facility

Regards

Sameer

9540550662.

Other Details
Total Vacancies
25
Job Type
Full Time
Contact Person
shahbaz
Company Address
Ground Floor, Building No. 5,Tower –B, Epitome, DLF Cyber City ,Gurgaon-122002
Last Date
31-05-2019

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