The candidate is required to attend to the customer calls and provide them the required information.
The candidate should be able to understand the client complaints and work upon resolving them.
Deal with customer queries and ensure the appropriate resolution is offered to be able to manage customer experience and NPS.
Solving customer queries within a given period of time.
Also able to sell the new product to new and old customers.
Able to meet all companies Kpis and SLA.
Should have Good communication skills.
Able to call the customer and collect payment over the phone.
Required Experience, Skills and Qualifications
Candidate with good customer service skills would be preferred.
Excellent Communication skills (Written & Spoken)
Any Graduate / Undergraduate / Result Awaited candidates are eligible
Should be comfortable working in shifts
Both fresher as well as experienced candidates can apply
Candidate should have good client servicing skills
- 5 Days working
- Lucrative Incentives
Free health Insurance