Ceramic Technologies Corp is hiring BPO Executive, Customer Care Executive!!!

Posted On: 11 Jul 2019
Job Details
Company Name
Ceramic Technologies Corp
Designation
BPO Executive, Customer Care Executive
Education
Any Graduate
Location
Delhi (NCR)
Experience
Fresher
Salary
Rs.135000 - Rs.240000 (Per Annum)

Job Profile:

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.


Responsibilities


Respond to customer queries in a timely and accurate way, via phone, email or chat

Identify customer needs and help customers use specific features

Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

Update our internal databases with information about technical issues and useful discussions with customers

Monitor customer complaints on social media and reach out to provide assistance


Requirements


Experience as a Customer Support Specialist or similar CS role

Familiarity with our industry is a plus

Experience using help desk software and remote support tools

Understanding of how CRM systems work

Excellent communication and problem-solving skills

Multi-tasking abilities


Benefits


  ESI and PF.

  No Target

  Fixed Shift

  Parking Free

  Incentives

  Freshers Welcome.

COLL HR SAWIKA 9643281767

Job Types: Full-time, Fresher, Walk-In


Other Details
Total Vacancies
40
Job Type
Full Time
Contact Person
sobit
Company Address
phase 1 gurgaon
Walkin Date
13-07-2019 To 27-07-2019
Walkin Venue
phase 1 gurgaon
-- JOB EXPIRED --

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at admin@fresherslive.com / selvin@fresherslive.com.

FreshersLive - No.1 Job site in India. Here you can find latest 2019 government as well as private job recruitment notifications for different posts vacancies in India. Get top company jobs for both fresher and experienced. Job Seekers can get useful interview tips, resume services & interview Question and answer. Practice online test free which is helpful for interview preparation. Register with us to get latest employment news/rojgar samachar notifications. Also get latest free govt and other sarkari naukri job alerts daily through E-mail.