Cholamandalam MS General Insurance is hiring Customer Service Executive!!!

Posted On: 14 Dec 2018
Job Details
Company Name
Cholamandalam MS General Insurance
Customer Service Executive
Any Graduate, 12TH
Fresher - 3 years
Not Disclosed

Job Profile:

We have an urgent requirement for CRM Voice process for inbound & outbound process:

Languages Known : Hindi (Mandatory), English & Malayalam /Telugu /Kannada /Marathi.

1. Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information. 

2. Identifying and assessing customers needs to achieve satisfaction.

3. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 

5. Keep records of customer interaction

Graduates/ PG. Should be fluent in English, Hindi (Mandatory) and one regional language 

Relevant experience in customer service would be an added advantage.

Very good spoken English & Good Attitude

Interested can please forward your updates resume to / Reach @ +91 7667620910

Other Details
Total Vacancies
Job Type
Full Time
Contact Person
Company Address
Chola MS General InsuranceNo.234, Parry House, 4th Floor,NSC Bose Road,Chennai – 600001
Walkin Date
14-12-2018 To 14-01-2019
Walkin Venue
Chola MS General InsuranceNo.234, Parry House, 4th Floor,NSC Bose Road,Chennai – 600001
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