GETNADA SOLUTION is hiring Collection Agent, Field Executive!!!

Last Updated: Mar 13, 2021 08:01 IST

JOB DETAILS

Company Name
GETNADA SOLUTION
Designation
Collection Agent, Field Executive
Education
Any Graduate
Location
Delhi (NCR)
Experience
Fresher - 2 years
Salary
Rs.12000 - Rs.19700 (Per Annum)

Job Profile

Duties and Responsibilities


  • Answering phones from customers professionally and responding to customer inquiries and complaints.
  • Researching required information using available resources.
  • Handling and resolving customer complaints regarding product sales to customer service problems.
  • Providing customers with the organization’s service and product information.
  • Processing forms, orders, and applications requested by the customers.
  • Identifying, escalating priority issues and reporting to the high-level management.
  • Routing inbound calls to the appropriate resources.
  • Following up complicated customer calls where required.
  • Completing call notes and call reports as necessary and updating them in the CRM.
  • Obtaining and evaluating all relevant data to handle complaints and inquiries.
  • Recording details of comments, inquiries, complaints, and actions taken.
  • Managing administration, communicating and coordinating with internal departments.
  • Other duties as assigned.

Requirements: CALL US 964380-5748 HR POONAM 8745089655 hr


  • Excellent communication skills, including verbal with proper grammar.
  • Ability to work with others in a close manner.
  • Good computer skills.
  • Good multi-tasking skills.


OTHER DETAILS

Total Vacancies
22
Job Type
full time
Contact Person
SOHAIL
Company Address
ansad Marg Area, New Delhi, 110001, Delhi, India
Last Date
2021-03-31
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-- JOB EXPIRED --

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