Analyst-Workforce Services Jobs in Bangalore at Accenture

Last Updated: Sep 15, 2021 05:10 IST

JOB DETAILS

Company Name
Accenture
Job title
Analyst-Workforce Services
Role
Education
Location
Experience
3-5 Years
Salary
Not Mentioned

Job Profile



Job Description

Skill required: Workforce Services - Knowledge Management Administrative Process Design
Designation: Management Level - Analyst
About Accenture Operations

In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new -one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at What would you do?

You will be aligned with our Business Operations vertical and help us supervise the day to day operational and administrative activities, ensuring that all processes are followed / executed and that deadlines are met.
The Workforce Services team is responsible for short term planning, management, maintaining internal forecasts and tracking of forecast accuracy. The team works on tracking progress in the areas of staffing, logistics and change management and reports/highlights any deviations. This team also monitors scheduling efficiencies, recommend schedule changes, operating hours etc. to meet the optimum utilization of agents and seats.
The Knowledge Management Administrative Process Design team is responsible for designing, building, and configuringing applications to meet business process and application requirements. What are we looking for?
We are looking for individuals who have the following skillset:
  • Adaptable and flexible
  • Ability to perform under pressure
  • Results orientation
  • Ability to work well in a team
  • Ability to manage multiple stakeholders
Roles and Responsibilities
  • In this role, you are required to analyze and solve lower-complexity problems
  • Your day to day interaction is with peers within Accenture before updating supervisors
  • You may have limited exposure with clients and/or Accenture management
  • You will be given moderate level instructions on daily work tasks and detailed instructions on new assignments
  • You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
  • You will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clients
  • The decisions you make impact your work and may impact the work of others
  • You will be an individual contributor as a part of a team, with a focused scope of work.

  • Please note this role may require you to work in rotational shifts.

Qualifications

Any Graduation

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OTHER DETAILS

Key skills
Stakeholder Management
Industry
IT/ Computers - Software
Summary
Job Description Skill required: Workforce Services - Knowledge Management Administrative Process Design Designation: Management Level - Analyst About Accenture Operations In today's business environment, growth isn't just about building value-it's
Last Date
2021-09-30

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