Accenture Jobs 2022 Apply Online Senior Analyst-Workforce Services vacancy Jobs in Across India - News

Accenture Jobs 2022 Apply Online Senior Analyst-Workforce Services vacancy Jobs in Across India was updated on 7th August 2022​, Candidates can apply online @fresherslive.com

Last Updated: Aug 07, 2022 05:00 AM | FL Admin

Accenture Jobs 2022 Apply Online Senior Analyst-Workforce Services  vacancy Jobs in Across India - News
Senior Analyst-Workforce Services Job Vacancy in Across India apply Accenture Jobs 2022

Accenture Careers 2022 Notification Overview

JOB DETAILS

Company Name
Accenture
Job title
Senior Analyst-Workforce Services
Role
Education
Location
Experience
5-8 Years
Salary
Not Mentioned

Job Profile


Skill required: Workforce Services - Workforce Management
Designation: Senior Analyst
About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at What would you do

You will be aligned with our Business Operations vertical and help us supervise the day to day operational and administrative activities, ensuring that all processes are followed / executed and that deadlines are met.
The Workforce Services team is responsible for short term planning, management, maintaining internal forecasts and tracking of forecast accuracy. The team works on tracking progress in the areas of staffing, logistics and change management and reports/highlights any deviations. This team also monitors scheduling efficiencies, recommend schedule changes, operating hours etc. to meet the optimum utilization of agents and seats.
The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space ' providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for
We are looking for individuals who have the following skillset:
  • Ability to perform under pressure
  • Ability to establish strong client relationship
  • Ability to handle disputes
  • Ability to manage multiple stakeholders
  • Ability to meet deadlines
Roles and Responsibilities
  • In this role, you need to analyze and solve increasingly complex problems
  • Your day to day interactions is with peers within Accenture
  • You are likely to have some interaction with clients and/or Accenture management
  • You will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignments
  • You will need to consistently seek and provide meaningful and actionable feedback in all interactions
  • You will be expected to be constantly on the lookout for ways to enhance value for your respective stakeholders/clients
  • Decisions that are made by you will impact your work and may impact the work of others
  • You would be an individual contributor and/or oversee a small work effort and/or team.

Please note this role may require you to work in rotational shifts.

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OTHER DETAILS

Key skills
Business Process Specialization
Industry
IT/ Computers - Software
Summary
Skill required: Workforce Services - Workforce Management Designation: Senior Analyst About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and sp
Last Date
2022-10-04

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