Accor Jobs 2023 Apply Online Duty Manager vacancy Jobs in Across India - News
Accor Jobs 2023 Apply Online Duty Manager vacancy Jobs in Across India was updated on 9th January 2023, Candidates can apply online @fresherslive.com
Last Updated: Jan 09, 2023 05:10 AM | FL Admin
Duty Manager Job Vacancy in Across India apply Accor Jobs 2022
Accor Careers 2023 Notification Overview
JOB DETAILS
Company Name
Accor
Job title
Duty Manager
Role
Education
Location
Experience
2-5 Years
Salary
Not Mentioned
Job Profile
Job Description
- Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness
- Ability to accept responsibility.
- Self-confidence, motivation, drive and tenacity.
- Ability to enhance organizational performance.
- Ability to clearly delegate tasks and responsibilities.
- Ability to think strategically, inductively, and creatively.
- And the propensity to recognize and acknowledge other peoples' ideas.
- Manages and motivates front office teams in order to provide high quality services for guests
- Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of Novotel Visakhapatnam Varun Beach.
- Responsible for Reception, Concierge operations, Hospitality and Cashier.
- Liaise with different departments for smooth and coordinated work.
- Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away.
- Ensure to interact with the guests & enable the team to understand guest requirements.
- Ensure that the arrivals and departures for the day and relevant records are maintained.
- Ensure quality in all aspects of work and among the staff in the lobby.
- Keeps track of the standard of services delivered, based on guest comments and quality audits
- Updates and Checks that information in the directory and e-directory is up-to- date.
- Personally welcome and escort all guests of Novotel Visakhapatnam Varun Beach.
- Authorize courtesies for V.I.P's.
- Ensure that regular training is conducted as per the standards.
- Ensures that guests' have a smooth running stay at the hotel
- Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.
- Responsible for maintaining high level of room sales, by up selling.
- Ensure that the log book is maintained.
- Ensure maximum room occupancy within agreed overbooking policy.
- Ensure to balance the accounts on a daily basis.
Work Experience
- Bachelor's degree in business administration, management or related field preferred
- 2+ years working in a management position and familiar with such duties and responsibilities
- Excellent customer service skills
- Adhere to the Standard Operating Procedures & policies.
- Check outstanding of in-house guests on a daily basis.
- To check whether the following records are kept in order and up to date.
a) 'C' forms
b) Reception / Information Log Book
- Ensure that the luggage of incoming and outgoing guests is handled quickly and efficiently.
- Ensure that all mail and messages awaiting arrival of incoming guests are promptly delivered.
- Check the grooming and hygiene of the team.
- Ensure all V.V.I.P room inspection in coordination with House Keeping Department.
- Ensure that newspapers and parcels are delivered in the rooms without delay.
- To be readily available at all times to deal with problems or complaints.
- Ensure effective and speedy check-in & check-out facilities.
- Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.
- Ensure that the entrance is easily accessible to cars and taxis at all times.
- Conduct briefing for concierge and Front Office Assistants.
OTHER DETAILS
Key skills
Organizational, Training, Honesty, Customer Service, Leadership Skills, Grooming, Leadership, organizational performance, Hospitality, Cultural Awareness, Deputy Manager
Industry
Hotels/ Hospitality/ Restaurant
Summary
Job Description
* Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness
Last Date
2023-03-08
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