Head of Commercial - ibis & ibis Styles India Jobs in New Delhi at Accor

Last Updated: Sep 12, 2021 05:10 IST


Company Name
Job title
Head of Commercial - ibis & ibis Styles India
5-8 Years
Not Mentioned

Job Profile

Job Description

Primary Responsibilities

  • 1st primary responsibilities

  • Responsible for developing yearly strategic plans based on financial goals that will promote sales growth & client satisfaction.
  • Facilitates the support of hotel sales with segment specialists across Sports & Entertainment, Corporate, Trade, Airlines, Leisure, Meeting & Events, Digital, Loyalty, Marketing and CRM (ANAIS) in line with budgeted performance objectives.
  • Development, improvement and dotted reporting of on property sales teams to meet overall hotel objectives.
  • Contributing towards the hotel Revenue's team functionality in terms of evaluating performance and strategic planning for each of the hotels.
  • Determines Sales strategy & sales budgets, in conjunction with hotel management.
  • Liaise with regional sales & marketing departments to implement and drive performance within search engine marketing (SEM) and digital marketing.
  • Communication of hotel marketing activity plans to execute content and distribution.
  • Identifying and execute profitable opportunities for the hotels through destination and commercial relationships.
  • Support the communication and performance of Loyalty : ALL & ALL Meeting Planner
  • Coordinate ibis Digital strategy using levers of respective channels with ROI perspective.
  • Host or attend network events, profiling the relevant hotels and management.
  • Monitor competitors within the region and assess relevance to current sell strategies.
  • Contribute to a month end sales report & quarterly owners report, detailing new & confirmed business, conversions and market analysis and forecast.
  • Formal monthly meetings - Director of Operations, Owners and/or Asset managers to provide a top line overview of forward activity.
  • Responsible to drive the Sales, Marketing, Distribution, Loyalty and Revenue performance and activities, leading the vertical ibis team

Financial Responsibilities/Duties

  • Assist in the development of the hotel annual business plan and Financial Budget; use this as a guide to control expenditure during the financial year as well as the Purchase Order System and inventory controls.
  • Proactively control costs by being aware of forecasted business and targeted profitability, whilst maintaining standards. Other Responsibilities
  • Provide efficient, friendly and professional service to all customers (internal and external).
  • Take a positive problem solving approach with issues and concerns.
  • Embrace the concepts and principles of Heartist.
  • Participate in Planet 21 sustainability Actions and activities.
  • Attend training programs and meetings to constantly improve skills and knowledge.
  • Follow the expectations and guidelines outlined in the Welcome to Accor induction.
  • Do not divulge any corporate information or transactions during or after your employment with the company. Maintain high levels of confidentiality and discretion.
  • Actively participate in safe work practices: report accidents promptly, and report health and safety hazards, maintain clean work areas, be compliant with fire/emergency/evacuation actions and report all damaged and broken equipment.

Work Experience

Knowledge and Experience

  • Minimum of 5 years of relevant experience in Operation, Sales & Marketing in hotel industry
  • Builds, develops & manages internal & external owner & industry relationships
  • Strong user knowledge of ANAIS ( Salesforce.com) Microsoft Excel and Power point
  • Masters in Business Administration in the related stream.
  • Hotel management will give a additional value to it.


  • Problem Solving/Analysis
  • Business Acumen
  • Strategic Thinking
  • Results Driven, Leadership
  • Customer Focused ( Internal & External)
  • Flexible & agile - able to adapt to meet market conditions
  • Good presentation and influencing skills
  • Multicultural awareness and able to work with people from diverse cultures
  • Flexible and able to embrace and respond to change effectively
  • Ability to work independently and has good initiative under dynamic environment
  • Self-motivated and energetic


Learning & Growth Opportunities

Promising Career

Exciting employees benefits

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Key skills
Work Independently, Marketing, Sales Strategy, Search Engine, Sports, Loyalty, Digital Strategy, Business Administration, Presentation, Strategic Thinking, Crm, Strategic Planning, Energetic, Digital Marketing, Problem Solving, Agile, Market Analysis, Salesforce, Flexible, sales growth, Leadership, Business Acumen, Microsoft Excel, Communication, Sales, Regional Sales
Hospitals/ Healthcare/ Diagnostics
Job Description Primary Responsibilities * 1st primary responsibilities * Responsible for developing yearly strategic plans based on financial goals that will promote sales growth & client satisfaction. * Facilitates the support of
Last Date

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