Sr. CSR/ Customer Service Analyst Jobs in Pune at ADP Private Limited

Last Updated: Aug 15, 2021 05:10 IST

JOB DETAILS

Company Name
ADP Private Limited
Job title
Sr. CSR/ Customer Service Analyst
Education
Location
Experience
2-8 Years
Salary
Not Mentioned

Job Profile

Sr. CSR/ Customer Service Analyst

Job Location:  Pune

Work Experience:  2 8 years

Role Recruiting Specialist:
Primary responsibilities include screening candidates as well as processing tasks related to candidate employment and various other administrative support functions. The associate may be responsible for a range of responsibilities dependent upon the needs of the business. This position would completely involve working in India night shifts.

Essential Duties and Responsibilities:
  • Review applicants to evaluate if they meet the position requirements in accordance to defined core requirements of the position; clearly define processes as per client requirements.
  • Conduct an initial phone screen to obtain work history, education, training, job skills, and salary requirements, and to provide basic information about the organization and position.
  • Make outbound calls to schedule and coordinate interviews between candidates and hiring managers.
  • Screen resumes, source and refer qualified applicants for further review utilizing different job boards.
  • Update client with status of candidates on the different steps in the process to achieve company's recruiting goals and objectives.
  • Track and maintain recruiting data; build and provide reports on status on recruiting to include recruiting activity.
  • Responsible for prescreening candidates and identifying key criteria to make the right match for clients.
  • Developed recruiting strategies to continually source and replenish a diverse candidate pipeline.
  • Develop recruitment strategies to achieve required staffing levels; Work closely with Business Leaders and Managers to understand current recruitment needs and develop specific recruiting plans
  • Performs related work as required.
Eligibility:
  • Meets skills as required for the role.
  • Demonstrates behavior that promotes the values of the organization.
  • Should not be or have been under an active disciplinary action.
  • Previous call center experience in customer service preferred.
  • Should have spent 1 year or more in the current role.
  • Should be okay to work in night shifts

Education:
  • Bachelor's Degree is essential / Bachelor's degree in the field of HR, Finance and Business preferable.
  • Other Skills and Abilities
  • Excellent written and verbal communication skills.
  • Ability to type 50 words per minute.
  • Knowledge of background screening/HR administrative activities is desirable.
  • Ability to accurately verify applicant information via phone whilst typing.
  • Ability to deal with confidential matters with tact and diplomacy.
  • Assertive and proactive & highly service oriented.
  • Work within well-defined documentation standards.
  • Ability to think creatively/come up ideas/suggestions which can enhance client experience.
  • Ability to multi-task, prioritize and work in a fast-paced environment with high volume.
  • Must be flexible in their approach, demonstrate a positive attitude and be willing to learn.
  • Experience in handling Inbound and Outbound calls for US clients.
  • Willing to work night/rotational shifts.
  • Detail oriented with strong administrative abilities, exceptional organizational and time management skills.
  • Able to work with minimum supervision and in a disciplined manner.




Apply to More than 1000+ new jobs in your city

OTHER DETAILS

Key skills
Customer Support Executive, Csr
Industry
ITES/ BPO, IT/ Computers - Software
Summary
Avance Consulting is urgently looking for Customer Service Analyst with 2 8 yrs of exp in Pune. Apply Now !!
Last Date
2021-11-18

Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.
Disclaimer: This Job is auto-published from MonsterIndia. For any issues with above Job Posting, please contact MonsterIndia

Apply Various Job Roles on Fresherslive.com

Job Role Apply Link
Other Roles Other Roles Jobs 2021 (56673 Vacancies)
Anganwadi Worker Anganwadi Worker Jobs 2021 (50485 Vacancies)
Software Software Jobs 2021 (29391 Vacancies)
Trainee Trainee Jobs 2021 (25852 Vacancies)
Programmer Programmer Jobs 2021 (24132 Vacancies)
Assistant Assistant Jobs 2021 (19045 Vacancies)
Trained Graduate Teacher Trained Graduate Teacher Jobs 2021 (14912 Vacancies)
Sub Inspector Sub Inspector Jobs 2021 (10301 Vacancies)
Designer Designer Jobs 2021 (10225 Vacancies)
Application Engineer Application Engineer Jobs 2021 (9709 Vacancies)
Constable Constable Jobs 2021 (9628 Vacancies)
Pre Primary Teacher Pre Primary Teacher Jobs 2021 (8393 Vacancies)
Assistant Teacher Assistant Teacher Jobs 2021 (7886 Vacancies)
Customer Service Executive Customer Service Executive Jobs 2021 (7589 Vacancies)
Medical Officer Medical Officer Jobs 2021 (5468 Vacancies)
Auxiliary Nurse Midwifery Auxiliary Nurse Midwifery Jobs 2021 (5000 Vacancies)
Development Officer Development Officer Jobs 2021 (4396 Vacancies)
Gramin Dak Sevak Gramin Dak Sevak Jobs 2021 (4368 Vacancies)
Specialist Specialist Jobs 2021 (3779 Vacancies)
Apprentice Apprentice Jobs 2021 (3607 Vacancies)
View More Jobs By Role (1 lakh + vacancies)

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected].