Catalog Associate, English Jobs in Bangalore at Amazon

Last Updated: Sep 10, 2021 05:10 IST

JOB DETAILS

Company Name
Amazon
Job title
Catalog Associate, English
Role
Education
Experience
2-3 Years
Salary
Not Mentioned

Job Profile




DESCRIPTION

RBS org is an integral part of Amazons online product lifecycle and buying operations.

About the team:
Depending on the team you will be part of, you will have the opportunity to support and contribute to one of the key processes within RBS, which will impact customers' experience, such us:
Offering support to vendors/manufacturer by validating the information received from them and uploading the content on Amazons catalog, creating new product detail pages or improving the already existing ones (product description/content/etc)
Ensuring that the website content is accurate and up to date by analyzing website customer reviews, assigning products to the correct categories so that customers can easily find the products they need, performing quality audits to be sure everything that appears on the Amazon websites respects company's standards

Resolving defects both at the warehouse and at the customer side by analyzing the available data and using internal tools, proposing corrective actions to prevent future similar problems that might appear at the customer or at the supply chain level.


Job Description:
Catalog Lead position offers an introduction to our online Retail Business and a broad training ground for future success. Catalog Lead is an effective listener, communicator and problem-solver, and is able to balance the needs and requirements of both Amazon.com and strategic vendors. He or she must be able to effectively engage with vendors to improve selection, profitability and help their business grow. The Associate - Catalog will also engage with many internal business partners to achieve best-in-class vendor on-boarding operations and exceed ambitious goals

Core Responsibilities

Able to efficiently co-ordinate with other team members and work towards team's goal

- Own the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards
Flexible with working schedule; expected to work weekends, holidays and night shifts (US hours).
Willingness to take initiatives & responsibilities including 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day.
Ability to work overtime as dictated by business need; as much as 54 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.
Maintain records of day-to-day work by updating trackers to reflect work done.
If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead.
Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information
BASIC QUALIFICATIONS

Bachelor's degree in any discipline
Ability to dive deep into a problem, perform 'Root Cause Analysis' and identify constraints to recommend a solution - on this, we will test the candidate's ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions.
Ability to deal with ambiguity - use discretion and judgment to take decisions on critical business tasks based on available information
Strong written & verbal communication skills- English
Good working knowledge of MS Office.
Excellent Data analysis skills.

PREFERRED QUALIFICATIONS

Basic knowledge of SQL to extract and analyze data independently.

Demonstrated problem solving and analytical skills.

2-3 years of work experience in Retail.

Proven ability to work productively and efficiently in an independent setting.

Proven ability to clearly communicate with managers and associates at all levels
Global perspective and solid understanding of business objectives
Excellent attention to detail and work with the highest level of accuracy

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OTHER DETAILS

Key skills
English
Industry
Other
Summary
DESCRIPTION RBS org is an integral part of Amazons online product lifecycle and buying operations. About the team: Depending on the team you will be part of, you will have the opportunity to support and contribute to one of the key processes withi
Last Date
2021-10-18

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