Amazon Jobs 2022 Apply Online IT Support Engineer II vacancy Jobs in Across India - News

Amazon Jobs 2022 Apply Online IT Support Engineer II vacancy Jobs in Across India was updated on 26th August 2022​, Candidates can apply online @fresherslive.com

Last Updated: Aug 26, 2022 05:10 AM | FL Admin

Amazon Jobs 2022 Apply Online IT Support Engineer II  vacancy Jobs in Across India - News
IT Support Engineer II Job Vacancy in Across India apply Amazon Jobs 2022

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JOB DETAILS

Company Name
Amazon
Job title
IT Support Engineer II
Role
Education
Location
Experience
8-11 Years
Salary
Not Mentioned

Job Profile



DESCRIPTION

About OpsTech IT
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or supporting our Global Logistics system delivering packages directly to customers.

About The Role
As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions. You are able to troubleshoot and resolve issues remotely. You are able to manage large projects with minimal guidance that affect multiple locations. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts. You must possess good written and oral communications skills and the ability to deal effectively with people in a wide variety of situations.

Responsibilities include, but are not limited to
  • Troubleshooting difficult IT Problems without SOPs
  • Plan and coordinate change management tasks
  • Collaborate with internal teams or vendors to execute projects
  • Lead continuous improvement efforts.
  • Audit the quality of work performed and provide constructive feedback when necessary.
  • Automate manual tasks create/improve small tools that help make team operations more efficient.
  • Be the first point of escalation.
  • Participate in hiring, training and development of others.

BASIC QUALIFICATIONS
  • High School diploma or GED equivalent
  • 8+ years of experience in two or more of the following: Microsoft Administration, Linux Administration, or Cisco IOS (CLI)
  • 4+ years of experience troubleshooting skills in a multi-user high availability environment
  • 4+ years of experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP
  • 4+ years of experience in PC repair, troubleshooting, deployment, and liquidation
  • 3+ years IT experience with client, server, and network service delivery
  • Proven skills in remote troubleshooting, deployment, and desktop support
  • Excellent written and verbal communication skills in English (in person and via phone/radio) with peers, management, contractors and vendors.
  • Willingness to work flexible shifts and scheduling including nights, weekends, and holidays
  • This position will be providing support during the evening/night shift hours.


PREFERRED QUALIFICATIONS
  • Native level English language skill both verbal and writing.
  • 8+ years of IT Support or relevant experience
  • Bachelor's degree in Computer science or IT related field.
  • Microsoft MCSE, MCITP Systems Administrator (Active Directory)
  • Advanced Linux systems administration skills
  • Strong troubleshooting skills of very complex systems
  • Exposure on automation/scripting
  • Data center infrastructure and facilities experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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OTHER DETAILS

Key skills
IT Support Engineer II
Industry
Internet/ E-commerce
Summary
DESCRIPTION About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech I
Last Date
2022-10-03

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