Onboarding Specialist Jobs in Bangalore at Amazon

Last Updated: Aug 15, 2021 05:10 IST


Company Name
Job title
Onboarding Specialist
2-4 Years
Not Mentioned

Job Profile

Job Description :

As an Onboarding specialist, you will interact with advertisers over calls and emails and is responsible for helping them meet their advertising goals via opportunity identification and optimization of their existing advertising account. Additionally, you will equip the advertisers to identify the advertising business opportunities, review their product listings, create advertising campaigns, and help them adopt high value actions on their account to influence their success in advertising. Your success will be measured by the number of new Advertisers you onboard and retain on Advertising products.

Roles and Responsibilities:
This includes, but is not limited to:
Serves as main point of contact for Advertisers and act as an enabler to their sales & marketing initiatives via 1:1 outreach programs

Provide onboarding support along with setting up campaigns for new and existing Advertisers

Understand Performance Advertising and uses various tools and techniques to fix campaign set-up and provide related campaign optimization support

Respond promptly & accurately to advertiser queries and help them resolve issues with regards to their campaigns

Identify common blockers faced by new and existing Advertisers and provide feedback to the marketing and product development teams to improve advertiser experience

Identify opportunities to improve designed Amazon product based on customer feedback, data analysis, and feature gaps with competitive products

Basic Qualifications :

Education Qualification: Bachelor's or Postgraduate Degree (MBA) degree in a business discipline

Work Experience: Proven work experience of 2-4 years in sales / marketing efforts

Communication Skills: Excellent communication skills (written and spoken) in English language

Ability to handle and interpret large sets of data

Demonstrated ability to work in a team in a very dynamic environment

Flexible to work in shifts and should be comfortable working in an outbound environment

Advanced computer literacy especially in Microsoft Office applications - Excel, Access, Word and PowerPoint

Passionate about online business, e-commerce and sales/customer support

Preferred Qualifications :

MBA in Digital Advertising or other related Master's degree

Experience in e-commerce or retail industry

Experience with working on Salesforce or email marketing platform will be an add-on

Experience in data analysis, either professional experience or through education

Demonstrate high attention to detail and proven ability to manage multiple, competing priorities simultaneously

Google Ad Words / Bing Ads certification will be an added benefit

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Key skills
Onboarding Specialist
Internet/ E-commerce
Job Description : As an Onboarding specialist, you will interact with advertisers over calls and emails and is responsible for helping them meet their advertising goals via opportunity identification and optimization of their existing advertising ac
Last Date

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