Program Manager Jobs in Bangalore at Amazon

Last Updated: Aug 15, 2021 05:10 IST

JOB DETAILS

Company Name
Amazon
Job title
Program Manager
Education
Location
Experience
3-6 Years
Salary
Not Mentioned

Job Profile



Job Description :
Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and growing fraud threats?


Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify?

Our mission in Buyer Risk Preventions (BRP) is to make Amazon.com the safest place to transact online. BRP safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, BRP designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.

As a Program Manager in BRP, you will be responsible for creating and managing roadmaps for Gift Card. You will be working closely with business teams and understanding the requirements, working actively with Technology, Machine learning and Operations teams, making appropriate tradeoffs to optimize business outcomes and Customer experience, and clearly communicating goals, roles, responsibilities, and desired outcomes to internal cross-functional teams. You will interact with a broad cross section of the Amazon organization as you clarify ambiguous issues and negotiate effective solutions between development and business teams. You will anticipate bottlenecks and escalate issues when required in order to ensure on-time delivery.

You will be responsible for analyzing and identifying specific instances of risk, broader risk trends and points of customer friction, as well as developing scalable solutions for prevention. You will need to collaborate effectively with business teams and within BRP and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. In addition you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.

You should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical and technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.

The role requires a seasoned individual who has excellent experience as a Program Manager and comes from a similar fraud prevention domain.
Basic Qualifications :
3+ years experience in program or project management
Experience defining program requirements and using data and metrics to determine improvements
3+ years experience working cross functionally with tech and non-tech teams
Master's degree in business, engineering or a related field.
Able to work iteratively.
Analytical and quantitative skills ability to use hard data and metrics to back up assumptions and develop business cases
Have written and verbal communication skills.
Experience using data to illustrate business conclusions
Desire to work in a fast-paced, highly ambiguous entrepreneurial culture
Preferred Qualifications :
5+ years of experience in related positions
Bachelor's degree in Business, Economics or a related field of study.
Demonstrated success leading project delivery for large, cross functional programs
Demonstrated record of partnering with and influencing cross-functional teams. Experience working with engineering teams to define, scope and prioritize program requirements.

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OTHER DETAILS

Key skills
Industry
Internet/ E-commerce
Summary
Job Description : Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions o
Last Date
2021-09-22

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