Seller Support Associate Jobs in Across India at Amazon

Last Updated: Jul 24, 2021 05:10 IST

JOB DETAILS

Company Name
Amazon
Job title
Seller Support Associate
Role
Education
Location
Experience
0-10 Years
Salary
Not Mentioned

Job Profile



Job Description :
The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues.
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions.

Basic Qualifications :
Education: Bachelor Degree in any discipline with 0-10 years of experience.
Excellent written and verbal communication in English. Along with English, some roles also require communicating in Hindi and or Telugu/ Tamil/ Kannada.
Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
During the first four months (Training & Transition) no unplanned leaves are allowed.
Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
Home environment free from background noise where you can connect to the internet and work on your deliverables.
Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
Should have access to mobile phone at all times from a reliable provider.
Should have power back up in case of power shut down.
Candidates who are based in the below locations should only apply:
o Pune

Preferred Qualifications :
Education: Any Graduation (other than BE, BTech and MBA Freshers)
Language: English
Experience within a customer service environment preferred. Desire to expand skills into new areas.
Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
Committed seller advocate, drive process & tool improvements.
Enthusiasm and strong self-motivation.
Strong prioritization and time management skills, with a high degree of flexibility.
Embrace constant change with flexibility and good grace.
Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
Demonstrates effective communication, composure, and professional attitude
Exemplary performance record, particularly with regard to quality & productivity
Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

Apply to More than 1000+ new jobs in your city

OTHER DETAILS

Key skills
Industry
Internet/ E-commerce
Summary
Job Description : The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. Demonstrates effective, clear and professional writte
Last Date
2021-08-01

Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.
Disclaimer: This Job is auto-published from MonsterIndia. For any issues with above Job Posting, please contact MonsterIndia

Apply Various Job Roles on Fresherslive.com

Job Role Apply Link
Other Roles Other Roles Jobs 2021 (57378 Vacancies)
Anganwadi Worker Anganwadi Worker Jobs 2021 (50491 Vacancies)
Software Software Jobs 2021 (26944 Vacancies)
Trainee Trainee Jobs 2021 (25644 Vacancies)
Programmer Programmer Jobs 2021 (22010 Vacancies)
Trained Graduate Teacher Trained Graduate Teacher Jobs 2021 (14909 Vacancies)
Designer Designer Jobs 2021 (10366 Vacancies)
Application Engineer Application Engineer Jobs 2021 (9858 Vacancies)
Sub Inspector Sub Inspector Jobs 2021 (9621 Vacancies)
Pre Primary Teacher Pre Primary Teacher Jobs 2021 (8393 Vacancies)
Customer Service Executive Customer Service Executive Jobs 2021 (7740 Vacancies)
Auxiliary Nurse Midwifery Auxiliary Nurse Midwifery Jobs 2021 (5000 Vacancies)
Development Officer Development Officer Jobs 2021 (4396 Vacancies)
Gramin Dak Sevak Gramin Dak Sevak Jobs 2021 (4368 Vacancies)
Assistant Assistant Jobs 2021 (3934 Vacancies)
Specialist Specialist Jobs 2021 (3762 Vacancies)
Apprentice Apprentice Jobs 2021 (3606 Vacancies)
Business Development Manager Business Development Manager Jobs 2021 (3060 Vacancies)
Health Officer Health Officer Jobs 2021 (2850 Vacancies)
General Medical Officer General Medical Officer Jobs 2021 (2632 Vacancies)
View More Jobs By Role (1 lakh + vacancies)

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected].