Amazon Jobs 2022 Apply Online Sr. WFM Analyst vacancy Jobs in Hyderabad - News

Amazon Jobs 2022 Apply Online Sr. WFM Analyst vacancy Jobs in Hyderabad was updated on 14th September 2022​, Candidates can apply online @fresherslive.com

Last Updated: Sep 14, 2022 05:10 AM | FL Admin

Amazon Jobs 2022 Apply Online Sr. WFM Analyst  vacancy Jobs in Hyderabad - News
Sr. WFM Analyst Job Vacancy in Hyderabad apply Amazon Jobs 2022

Amazon Careers 2022 Notification Overview

JOB DETAILS

Company Name
Amazon
Job title
Sr. WFM Analyst
Role
Education
Location
Experience
5-8 Years
Salary
Not Mentioned

Job Profile



Job Description :
At Amazon we believe that every day is still day one.
We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team.

We are seeking a motivated, analytically driven workforce professional to oversee end-to-end tactical planning for DLS Operations. This position will focus on the tactical preparedness in planning the right people, at the right times, with the right skills, to ensure we are providing a world-class service to our customers. This candidate should have an analytical mindset and workforce management experience to create actionable and data driven action plans for local and global stakeholders to support our operational partners.

Key Responsibilities:
- Delivers weekly analytical insights of operational performances with call-outs on misses to drive adherence to plan
- Delivers optimal global schedule coverage across all leave types
- Provide tactical outward view to operational partners to ensure capacity gaps are mitigated proactively.
- Partners and consults with stakeholders on capacity planning input assumptions
- Provides global and geo-region specific holiday scheduling plans.
- Proactively monitors SLA and operational performance and develops path-to-green plans when there are deviations from plan, coordinate with operations managers' correction plans, and tracks adherence to plans.
- Acts as the link between Operational teams, Business Analytics and Capacity Planning.

Basic Qualifications :
. Bachelor's Degree in a business, quantitative field (engineering, economics, math, and statistics), or equivalent experience
. 5+ years of experience in a demand driven customer support operations environment
. 5+ years of experience in a Workforce Management related field such as scheduling, capacity planning, real-time analytics, or workforce planning
. 1+ years of experience building and analyzing models using various statistical tools for forecasting and optimization
3 + year of experience working with various BI reporting software: Quicksight, MicroStrategy, Power BI, or other related BI reporting tools

Preferred Qualifications :
. Ability to build and leverage relationships with senior leadership to effectively drive change on major, complex and long lasting initiatives
. Possess analytical and critical thinking skills
. Experience owning deliverables end to end
. Ability to prioritize workload effectively
. Work well under pressure to meet ongoing and overlapping deadlines within short time constraints
. Must be flexible, detail-oriented, and comfortable in a fast paced environment
. Master's degree in a quantitative field (engineering, economics, math, or statistics), business, or equivalent experience


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OTHER DETAILS

Key skills
Sr. WFM Analyst
Industry
Internet/ E-commerce
Summary
Job Description : At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help the Disability Lea
Last Date
2022-10-22

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