Amazon Jobs 2023 Apply Online Subject Matter Expert vacancy Jobs in Chennai - News

Amazon Jobs 2023 Apply Online Subject Matter Expert vacancy Jobs in Chennai was updated on 15th February 2022​, Candidates can apply online @fresherslive.com

Last Updated: Feb 15, 2022 05:00 AM | FL Admin

Amazon Jobs 2023 Apply Online Subject Matter Expert  vacancy Jobs in Chennai - News
Subject Matter Expert Job Vacancy in Chennai apply Amazon Jobs 2022

Amazon Careers 2023 Notification Overview

JOB DETAILS

Company Name
Amazon
Job title
Subject Matter Expert
Education
Location
Experience
2-3 Years
Salary
Not Mentioned

Job Profile



DESCRIPTION

Job summary
Role & Responsibility
1. He/She should be able to come up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc.
2. He/she needs to continuously adapt to and learn the new features of various tools and systems and improve on his/her acumen to identify and report the errors. He/she has to follow SOP to catch errors in the content.
3. He/She should be able to provide floor support to DA's on clarifying their queries during execution
4. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA. The associate will be measured on his/her compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure.
5. The employee will be an individual contributor for this role.
6. In addition the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor.
7. He/She should be able to do RCA for all the duplicate and invalid clarifications - reduce ambiguity in work instructions by identifying training needs.

BASIC QUALIFICATIONS

. A graduate in any field of study. Quantitative fields such as engineering is preferred but not mandatory, with relevant experience in Software testing, 2 to 3 years of industry experience.
. High level of skill in written English, including spelling, grammar and punctuation.
. Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes.
. Good at problem solving, data analysis and troubleshooting issues related to content quality.
. Good interpersonal skills to manage ongoing relationships with software team and inter-operations teams.
. Goal-driven and target-oriented while being able to step back and look at the bigger picture

PREFERRED QUALIFICATIONS

. Knowledge about various aspects of written English.
.
. Proof reading skill set will be an added advantage.
.
. Self starter, good team player.
.
. Strong attention to detail in editing content and deep dive and identify root causes of issues.
.
. Knowledge of or experience in Publishing industry is a big plus.
.
. Ability to drive new mechanisms within internal teams.


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OTHER DETAILS

Key skills
Data Analysis, Troubleshooting, Root Cause Analysis, Software Testing
Industry
Internet/ E-commerce
Summary
DESCRIPTION Job summary Role & Responsibility 1. He/She should be able to come up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc. 2. He/she needs to continuously adapt to and learn the new f
Last Date
2022-03-25

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