Amazon Jobs 2022 Apply Online Program Manager II, Workforce vacancy Jobs in - News

Amazon Jobs 2022 Apply Online Program Manager II, Workforce vacancy Jobs in was updated on 5th August 2022​, Candidates can apply online @fresherslive.com

Last Updated: Aug 05, 2022 05:00 AM | FL Admin

Amazon Jobs 2022 Apply Online Program Manager II,  Workforce  vacancy Jobs in  - News
Program Manager II, Workforce Job Vacancy in apply Amazon Jobs 2022

Amazon Careers 2022 Notification Overview

JOB DETAILS

Company Name
Amazon
Job title
Program Manager II, Workforce
Role
Education
Location
Experience
5-8 Years
Salary
Not Mentioned

Job Profile



Job Description :

Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online What kinds of processes and systems would you build to maximize customer satisfaction Amazon is seeking a Sr Workforce Manager who will be responsible for driving service levels, developing strategies for service expansions and optimizing resource utilization/occupancy through innovative ideas.

Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.
We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and intelligence driven people. The ideal candidate is expected to operate with significant autonomy and discretion, influences internal & external teams. He/She will possess advanced analytical experience and basic knowledge of workforce management metrics. The individual must be capable to support and own proactive tactical & strategic data anlaysis driven projects to address customer facing challenges and enable program management and decision making initiatives across STAR. In this role you will experience a wide range of challenges and we expect you to approach the problems with swift data driven solutions.

The ideal candidate for this role will be able to:
  • Create, maintain and disseminate project information to stakeholders and senior management, including confidential and privileged information through advanced data analysis and statistical controls
  • Be a visible and vocal role model across the wider business for Amazon's customer-centric culture, championing Seller's needs and using data and technology to anticipate and exceed them.
  • Interact with stakeholders at multiple levels and dynamically lead difficult discussions by identifying and analyzing data to isolate issues, develop solutions and prioritize opportunities to improve experience of our customers
  • Determine and implement effective program solutions quickly, so as to not impede BAU production, yet run projects/programs in a bubble/pilot environments
  • Plan and manage multiple parallel data analysis and develop the next generation of automation tools for monitoring and measuring data quality, with associated user interfaces
  • Contribute to evolving the technical direction of STAR analytical systems and play a critical role in the design and development of key programs run by WFM
  • Remain flexible to changing priorities, open to new ideas and have seller quality as the top focus.

Basic Qualifications :
  • Bachelor's degree.
  • 5+ years' experience in Contact Center Workforce Management position required.
  • 2+ Years of experience in people management.
  • Strong contact center industry knowledge gained from roles within complex fast-paced multi-skilled & multi-site environments.
  • Excellent analytical and mathematical skills.
  • Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers.
  • Ability to build and leverage relationships with senior leadership to effectively drive change on major, complex and long lasting initiatives.
  • Fosters a positive team environment and collaboration within the site.

Preferred Qualifications :

  • Degree in statistics, applied mathematics, computer science, engineering, or closely related concentrations
  • Proven working knowledge of Six Sigma tools and Lean techniques
  • Proficiency with at least one of these scripting languages: Perl / Ruby / shell script
  • Has program management expertise

Apply to More than 1000+ new jobs in your city

OTHER DETAILS

Key skills
WFM Snr Analyst
Industry
Internet/ E-commerce
Summary
Job Description : Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sell
Last Date
2022-10-03

Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.
Disclaimer: This Job is auto-published from MonsterIndia. For any issues with above Job Posting, please contact MonsterIndia

Apply Various Job Roles on Fresherslive.com

Job Role Apply Link
Assistant Assistant Jobs 2022 (111624 Vacancies)
Anganwadi Worker Anganwadi Worker Jobs 2022 (50251 Vacancies)
Assistant Professor Assistant Professor Jobs 2022 (42706 Vacancies)
Head Teacher Head Teacher Jobs 2022 (40506 Vacancies)
Programmer Programmer Jobs 2022 (26966 Vacancies)
Clerk Clerk Jobs 2022 (26673 Vacancies)
Software Software Jobs 2022 (14330 Vacancies)
Senior Resident Senior Resident Jobs 2022 (12489 Vacancies)
Probationary Officer Probationary Officer Jobs 2022 (12076 Vacancies)
Tutor Tutor Jobs 2022 (11048 Vacancies)
Lab Assistant Lab Assistant Jobs 2022 (9548 Vacancies)
Medical Officer Medical Officer Jobs 2022 (8401 Vacancies)
Sub Inspector Sub Inspector Jobs 2022 (7891 Vacancies)
Peon Peon Jobs 2022 (7757 Vacancies)
Manager Manager Jobs 2022 (6804 Vacancies)
Technical Assistant Technical Assistant Jobs 2022 (6706 Vacancies)
Cook Cook Jobs 2022 (6582 Vacancies)
Head Master Head Master Jobs 2022 (6422 Vacancies)
Constable Constable Jobs 2022 (6420 Vacancies)
Accountant Accountant Jobs 2022 (6115 Vacancies)
View More Jobs By Role (1 lakh + vacancies)

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected].