Database support engineer Adobe Campaign Standard HTML SQL Experience 3-5 Jobs in Bangalore at Angel And Genie

Last Updated: Aug 18, 2021 05:10 IST

JOB DETAILS

Company Name
Angel And Genie
Job title
Database support engineer Adobe Campaign Standard HTML SQL Experience 3-5
Education
Location
Experience
3-5 Years
Salary
Not Mentioned

Job Profile

  • 3 to 5 years of experience working as Database Support Engineer on adobe campaign standard platforms.
  • Knowledge of end user facing software product functionality.
  • Educate end users on current application features in response to questions and concerns.
  • Communicate with relevant internal teams to resolve questions and issues.
  • Open and maintain tickets with software vendor.
  • Help suggest product improvements to ensure on-going competitive edge.
  • Provide recommendations to management regarding how to improve customer service.
  • Be proactive in staying current and knowledgeable of new product features.
  • Perform specific troubleshooting, maintenance, and testing tasks depending on the product.
  • Help reinforce best practices and direct users to appropriate documentation.
  • Create and maintain internal checklists and general documentation regarding product support.
  • Train team members as required.
  • Ability to learn multiple platforms and software applications.
  • Knowledge of Windows PC environment and programming language.
  • Analytical, decision making, and problem-solving skills.
  • Must be able to provide solutions and work to solve user problems in a timely manner.
  • Knowledge of SQL and HTML languages.
  • Proven technical skills.
  • Ability to sufficiently communicate with individuals at all levels in the company in an articulate, professional manner; both verbal and written communication.
  • Professionalism and interpersonal skills.
  • Initiative and leadership skills.
  • Maintain a positive attitude in a fast-paced environment.
  • Ability to work effectively and contribute within a team environment.
  • Ability to troubleshoot and resolve multiple technical issues on a daily basis.

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OTHER DETAILS

Key skills
Html5, Css, Java Scripting
Industry
IT/ Computers - Software
Summary
Experience working as Database Support Engineer on adobe campaign standard platforms. Knowledge of end user facing software product functionality.
Last Date
2021-12-08

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