ANI Calls India Private Limited Jobs 2022 Apply Online SalesForce Service Cloud Consultant vacancy Jobs in Chennai - News

ANI Calls India Private Limited Jobs 2022 Apply Online SalesForce Service Cloud Consultant vacancy Jobs in Chennai was updated on 13th November 2022​, Candidates can apply online @fresherslive.com

Last Updated: Nov 13, 2022 05:10 AM | FL Admin

ANI Calls India Private Limited Jobs 2022 Apply Online SalesForce Service Cloud Consultant  vacancy Jobs in Chennai - News
SalesForce Service Cloud Consultant Job Vacancy in Chennai apply ANI Calls India Private Limited Jobs 2022

ANI Calls India Private Limited Careers 2022 Notification Overview

JOB DETAILS

Company Name
ANI Calls India Private Limited
Job title
SalesForce Service Cloud Consultant
Role
Education
Location
Experience
5-10 Years
Salary
Rs.900000-1800000

Job Profile


Job Description :

Candidate should be able to:
.Communicate with senior leadership regularly project status, potential delays, and any timeline changes
. Lead the team in the creation and execution of pre and post-project implementation plans.
. Ensure requests meet the definition of done with complete acceptance criteria, supporting documents, and identify dependencies
. Responsible for managing the backlog and leading grooming to review finalized user stories with the IT team(s)
. Assist business partners to discuss ideas/needs complete creation of user stories with detailed acceptance criteria
. Lead the team in planning and creation of UAT test plans
. Engage with stakeholders to evaluate requests, confirm scope, and prioritize tasks
. Support AVP, Enterprise CRM Technology to support multiple business teams
Candidate should have:
Experience in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management relating to Project change, mitigation of risk, etc.
Proficient with Microsoft Office solutions including Visio, Project, Word, Excel, and PowerPoint.
Exceptional verbal and written communication skills effective listening skills expertise in setting and managing IT teams and customer expectations.
3+ years experience in an Agile/Scrum development environment.
Bachelor's in Computer Science or equivalent experience
Salesforce Certifications (Sr Admin/Developer/Consultant)
5+ years of experience in Salesforce Implementation and Administration with Service Cloud features such as Omni-Channel Routing, CTI Integration, Bots, Flows, Einstein NBA/Recommendations/Models, Workflows, Email Services, Custom Objects, Custom Setting, Approval Processes. Working knowledge of Flows, Canvasing, Apex, Visualforce Pages and Components, external services, and web services.

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OTHER DETAILS

Key skills
SalesForce Service Cloud Consultant
Industry
IT/ Computers - Software
Summary
Job Description : Candidate should be able to: .Communicate with senior leadership regularly project status, potential delays, and any timeline changes . Lead the team in the creation and execution of pre and post-project implementation plans. . Ens
Last Date
2022-12-21

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