Operator - Telephone Exchange Jobs in Across India at Apollo Gleneagles Hospitals Limited

Last Updated: Apr 29, 2021 05:10 IST

JOB DETAILS

Company Name
Apollo Gleneagles Hospitals Limited
Job title
Operator - Telephone Exchange
Education
Location
Experience
0-50 Years
Salary
Not Mentioned

Job Profile


Qualification: Graduate in any Discipline
Experience: Fresh or Experience
  • Report to duty on time.
  • To strictly follow the Telephonic ethics.
  • He /She should be quick to attend the phone calls and to answer politely.
  • To know the facilities available at our hospital.
  • To be responsible for raising all the calls related to the hospital, Doctors and patient calls.
  • To announce paging if necessary.
  • To maintain all the records as per the standard procedure.
  • Handing over duty over the respective shift with proper guidance for the next shift operator.
  • He / She in not allowed to leave the position until he / she is relieved from his/her respective position.
  • To train the newly joined telephone operators in attending consoles.
  • To prepare all the correspondence letters, Reports and Inter Office Notes related to the department.
  • To hand over the inpatient calls list to the billing department.
  • To receive all the bills and prepare the payment note to the accounts department.
  • To ensure that the bill payment is made on time.
Key Competencies:
  • Communication Skills
  • Interpersonal Skills
  • Professional knowledge
  • Emotional stability %26amp; behavioral approach
  • Time management

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OTHER DETAILS

Key skills
Industry
Hospitals/ Healthcare/ Diagnostics
Summary
Qualification: Graduate in any Discipline Experience: Fresh or Experience * Report to duty on time. * To strictly follow the Telephonic ethics. * He /She should be quick to attend the phone calls and to answer politely. * To know the faci
Last Date
2021-06-26

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