Bajaj Finance Limited Jobs 2023 Apply Online Manager - PLCS - Growth vacancy Jobs in Agartala - News

Bajaj Finance Limited Jobs 2023 Apply Online Manager - PLCS - Growth vacancy Jobs in Agartala was updated on 23rd May 2021​, Candidates can apply online @fresherslive.com

Last Updated: May 23, 2021 05:10 AM | FL Admin

Bajaj Finance Limited Jobs 2023 Apply Online Manager - PLCS - Growth  vacancy Jobs in Agartala - News
Manager - PLCS - Growth Job Vacancy in Agartala apply Bajaj Finance Limited Jobs 2022

Bajaj Finance Limited Careers 2023 Notification Overview

JOB DETAILS

Company Name
Bajaj Finance Limited
Job title
Manager - PLCS - Growth
Role
Software Engineer/ Programmer
Education
Location
Experience
0-50 Years
Salary
Not Mentioned

Job Profile



Job Summary

* Manager - PLCS - Growth
Job Purpose

"This position is open with Bajaj Finance ltd."
Job Duties & Key Responsibilities

* Duties and Responsibilities - 1) Responsible for sales activities through call-center for Banking / non-banking products 2) Campaign management for call-centre. 3) Data Management & Vendor management. 4) Managing growth and profitability of Personal Loan &Telebinding Channel in PLCS 5) COA management 6) Conceptualize and develop promotional campaigns for all the channels 7) Drive call centre team to achieve sales targets and conduct regular reviews with team to ensure business plan is executed. 8) Measure productivity and implement training measures to bridge the gap to achieve required productivity 9) Initiate and lead various process enhancement and system development projects for both the channels 10) Identify process improvement areas and re-engineer the existing processes to bring efficiency & reduce cost 11) Monitoring performance and suggest corrective action for: Key business metrics Product and portfolio performance Employee Call Centre teams productivity Compliance, policies, guidelines & processes 12) Resolve all customer escalation and queries related to both the channels Systems Understanding & Data Analysis: 13) Understanding of CRM & lending system - Salesforce.com / UNICA 14) Understanding of campaign management in Dialer 15) Data extraction from various sources like UNICA / Salesforce and analysis in congruence with the business requirements 16) Tracking all important matrix of business on regular basis 17) Initiate request and coordinate with IT & COE for any new requirement related to system enhancement 18) Need to have excellent excel and PowerPoint skills


Required Qualifications and Experience

* 1) Responsible for sales activities through call-center for Banking / non-banking products 2) Campaign management for call-centre. 3) Data Management & Vendor management. 4) Managing growth and profitability of Personal Loan &Telebinding Channel in PLCS 5) COA management 6) Conceptualize and develop promotional campaigns for all the channels 7) Drive call centre team to achieve sales targets and conduct regular reviews with team to ensure business plan is executed. 8) Measure productivity and implement training measures to bridge the gap to achieve required productivity 9) Initiate and lead various process enhancement and system development projects for both the channels 10) Identify process improvement areas and re-engineer the existing processes to bring efficiency & reduce cost 11) Monitoring performance and suggest corrective action for: Key business metrics Product and portfolio performance Employee Call Centre teams productivity Compliance, policies, guidelines & processes 12) Resolve all customer escalation and queries related to both the channels Systems Understanding & Data Analysis: 13) Understanding of CRM & lending system - Salesforce.com / UNICA 14) Understanding of campaign management in Dialer 15) Data extraction from various sources like UNICA / Salesforce and analysis in congruence with the business requirements 16) Tracking all important matrix of business on regular basis 17) Initiate request and coordinate with IT & COE for any new requirement related to system enhancement 18) Need to have excellent excel and PowerPoint skills


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OTHER DETAILS

Key skills
Industry
Banking/ Accounting/ Financial Services
Summary
Job Summary * Manager - PLCS - Growth Job Purpose "This position is open with Bajaj Finance ltd." Job Duties & Key Responsibilities * Duties and Responsibilities - 1) Responsible for sales activities through call-center for Banking / non-banking p
Last Date
2021-07-20

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