collections analyst Jobs in Noida at Barclays

Last Updated: Apr 08, 2021 05:10 IST


Company Name
Job title
collections analyst
0-50 Years
Not Mentioned

Job Profile

Job Description :

Challenging roles covering in totality all products within BUK. Working within a pooled team of analysts and reporting to a senior collections risk manager, the job holders will support the core goals and objectives of the BFA Risk Team, with particular focus on Business Banking.
Role holders will be responsible for carrying out detailed levels of analytics to support the development, optimisation and subsequent performance monitoring of the Collection and Recoveries Credit Risk minimum strategy requirements and frameworks. Role holders will be expected to take a proactive approach to analytics and be able to work autonomously.
This role will also require providing appropriate 2nd Line of Defense Risk oversight and governance of Collection Operations. This will also include helping to ensure compliance to and embedment of, Group Policies/Local Business standards and Regulatory compliant solutions by the Operation, through appropriate and independent oversight.
This role will require the job holder to engage with a variety of Stakeholders outside of the BFA Risk team, including Operations, Legal and Compliance as well as the Product Business teams.
What will you be doing?
Controls & Governance c. 10%
Support the embedment of a governance framework between Risk, Product and Operations, attending and contributing to relevant committees that facilitates Risk fulfilling their role as an independent second line of defense, as required by the Heads of Secured/Unsecured, Risk
Support the review of completeness and effectiveness of first line operational controls as required by the Head Secured/Unsecured, Risk, including adherance to minimum risk requirements
Help identification & escalate emerging risks (all types) & issues to Head of Secured/Unsecured Risk/relevant forum / committee
Data Analysis, Process & Performance Management c. 70%
Support the team to ensure appropriate MI in place to allow for effective monitoring of portfolio performance & early identification of areas outside appetite, with clearly defined routes for escalation
Engage with Operations to ensure operational MI is sufficiently comprehensive to allow second line review and challenge
Using MI, provide structured check and challenge of current performance trends with clear feedback loop into strategy optimisation
Investigate (analytically) unexpected changes in performance escalating/ disseminating findings through appropriate channels
Provide oversight to operational capacity planning process
Support ongoing tracking and performance of end to end (Collections & Recoveries) minimum risk strategy requirements, including the framework for the treatment of the customer (e.g. self-cure period, when contact should start, thresholds for number of attempts etc). Propose adjustments as appropriate
Support the team to drive optimal forbearance reporting which is compliant with Group policies/standards and Regulation
Risk segmentation, Toolkit Development c20%
Through analytics, support the program of continuous improvement across all key elements of collections activities, inparticular driving optimisation of minimum risk requirements and segmentation, from Pre arrears, through to forbearance as appropriate:
Undertake analysis and support ongoing risk segmentation to drive minimum strategy requirements
Support Collections Risk managers in review and continued optimisation of a remedial toolkit for all stages in C&R providing solutions for short and long term financial difficulties (ensuring compliance with Policy and Regulation), including correct forbearance classifications
What we're looking for:
SAS/SQL experience is desirable.
Strong communication skills (written and oral), with ability to articulate complex issues at an intuitive level to a non risk audience
Ability to think creatively - to challenge the norm and drive through solutions in the face of adversity and challenge
Skills that will help you in the role:
Good understanding and experience of working in a Retail Credit Risk environment, preferably with Business Banking knowledge
Awareness of Regulatory landscape and requirements governing Risk, specifically BFA.
Where will you be working?
Be More at Barclays
At Barclays, each day is about being more as a professional, and as a person. 'Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home. Barclays/who-we-are/ for more details.
Our Values
Purpose and Values
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
We operate with honesty, transparency and fairness in all we do.
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
We champion innovation, and use our energy, expertise and resources to make a positive difference.
We prize sustainability, and are passionate about leaving things better than we found them.
Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.
Our Benefits
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.

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Key skills
collections analyst
Banking/ Accounting/ Financial Services
Job Description : Challenging roles covering in totality all products within BUK. Working within a pooled team of analysts and reporting to a senior collections risk manager, the job holders will support the core goals and objectives of the BFA Ris
Last Date

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