International Voice Process / Virtual Interview / Sal upto 3LPA Jobs in Bangalore at Black And White Business Solutions Private Limited

Last Updated: Apr 28, 2021 05:10 IST

JOB DETAILS

Company Name
Black And White Business Solutions Private Limited
Job title
International Voice Process / Virtual Interview / Sal upto 3LPA
Location
Experience
0-5 Years
Salary
Not Mentioned

Job Profile


Dear Candidate's,

Greeting from Black and White Business Solutions Pvt Ltd !!

Hiring Candidates Currently Located In Bangalore !


Hiring For Non - Voice - Chat Support ( Non Voice Chat )

Hiring Freshers for Domestic BPO / US Healthcare / Customer Support - Voice

* Rotational Shift / US SHIFT / Day Shift *
* Candidate Should be in Bangalore Location for an Interview *
* Excellent in English communication is Mandate *

Interface with Customers via Inbound Email Chat over the Internet for the purpose of passively assisting the customers.

Contact : Pooja @ 9686680264
Email - [email protected]

Roles and Responsibilities

Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.

Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
Support Customers across Telecommunication, Financial Services & Healthcare vertical.
Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile
Any Graduate Fresher OR Under-Graduate / drop out.
Excellent verbal and written communication skills.
Flexible with 24/7 Environment.
Salary up to 30K & attractive Incentives amount.
To provide best in class Customer support to customers over Voice.
Take end to end ownership of customer issues reported.
Research, diagnose and identify solutions to resolve customer issues..
Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.

Desired Candidate Profile

Fresher (only Voice) or Experienced(Voice and Nonvoice ). Prefer Minimum 6 months of experience in International Customer support Inbound / Outbound Voice
Graduate & under Grads freshers or experienced can apply
Excellent in Verbal English
Willing to work in Night Shifts
Knowledge on PC, Excel & Good Typing.


Venue :

Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop.

Contact : HR Pooja @ 9686680264
Email - [email protected]



Regards,
Pooja


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OTHER DETAILS

Key skills
Voice, Chat Support, Email, Customer Service, Customer Support Executive, Technical Support, Customer Care, Customer Care Executive, Tech Support, Technical Support Executive
Industry
ITES/ BPO
Summary
International Call Center / BPO /Banking / E commerce / Healthcare/Customer Support / Technical Support
Last Date
2021-06-25

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