Technical voice support / International BPO/ Freshers / Experienced / Sal upto 4L PA. Jobs in Bangalore at Black And White Business Solutions Private Limited

Last Updated: May 27, 2021 05:10 IST

JOB DETAILS

Company Name
Black And White Business Solutions Private Limited
Job title
Technical voice support / International BPO/ Freshers / Experienced / Sal upto 4L PA.
Location
Experience
0-5 Years
Salary
Not Mentioned

Job Profile

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Candidates from Bangalore location are preferred.

Huge Openings with TOP BPO MNC's - Technical Support (International Voice and Non Voice )

Fresher and Experience


Contact: Meghala @ 9742675454
E-Mail: [email protected]



Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Sal : upto 4.5lpa


Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO

Technical :

Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting


JOB Role :

Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.




********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********



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OTHER DETAILS

Key skills
Customer Care, Customer Service, Chat Support, Technical Support, Technical Support Executive, Voice, Customer Care Executive, Customer Support Executive, Email, Tech Support
Industry
ITES/ BPO
Summary
International Call Center / BPO /Banking / E commerce / Healthcare/Customer Support / Technical Support / Application Support / Hardware and Networking / Web Hosting / Tech Chat / Live Chat / Email Support
Last Date
2021-07-24

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