Blue Yonder Jobs 2022 Apply Online Support Engineer-2 - Cloud vacancy Jobs in Across India - News

Blue Yonder Jobs 2022 Apply Online Support Engineer-2 - Cloud vacancy Jobs in Across India was updated on 23rd November 2022​, Candidates can apply online @fresherslive.com

Last Updated: Nov 23, 2022 05:10 AM | FL Admin

Blue Yonder Jobs 2022 Apply Online Support Engineer-2 - Cloud  vacancy Jobs in Across India - News
Support Engineer-2 - Cloud Job Vacancy in Across India apply Blue Yonder Jobs 2022

Blue Yonder Careers 2022 Notification Overview

JOB DETAILS

Company Name
Blue Yonder
Job title
Support Engineer-2 - Cloud
Role
Education
Location
Experience
3-5 Years
Salary
Not Mentioned

Job Profile



Blue Yonder Title:
  • Support Engineer 2 (Cloud Applications/ Operate-SaaS)

Other Comparable titles:
  • Business Consultant-Int Cloud, Technical Consultant- Int Cloud

Overview:
  • Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor's 'Best Places to Work'
  • Seeking an astute individual that has a strong techno functional foundation with the additional ability to be hands-on with the broader Cloud team as part of the product support, and deep knowledge of industry best practices, with the ability to supply chain & product issues, and work with the product teams.

Scope:
  • Position is focused on supporting various BY Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals.
  • Needs to work with cross functional teams including Product Development, Consulting and Support services.
  • Provides technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.

Our current technical environment:
  • Software: BY Demand, BY Fulfillment, BY Enterprise Supply Planning (ESP)
    • Cloud Architecture: MS Azure
    • Frameworks/Others: PL/SQL, RDBMS

What you'll do:
  • Understand the implemented solution/ products
  • Analyze the issues, identify Root cause and find the permanent solution to any problem
  • Work with BY product experts on the solution
  • Work with Product Development for code fix and testing the patches in the support environment before delivery
  • Adheres to SLA based on the severity of the customer cases.
  • Complete the product certification courses assigned.
  • Document the learning and building the knowledge content
  • Provide early visibility and mitigation to technical challenges through the journey.
  • Confidently represents product and portfolio, including vision and functional and technical roadmaps, within the company and, when necessary, to strategic customers

What we are looking for:
. Bachelor's degree minimum 3 to 5 years of experience in Product Support / Implementation support.
  • Skill set and availability requirements as per the organization's needs
  • Hands on experience in implementing / supporting Demand & Fulfillment products for multiple customers.
  • Worked on other Supply Chain Planning software like SAP-IBP/ APO, o9, Kinaxis, Relex
  • Knowledge in performance tuning techniques is added advantage.
  • Understanding and experience with the technical requirements for the product line assigned.
  • Understanding of various technical platforms and infrastructures.
  • Understands BYs product suite so as to convey relationships and touch-points to the customer.
  • Works with appropriate parties to ensure issues are resolved.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours Find out here:
is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural which outlines our commitment to change, and our celebrating the differences in all of us in the words of some of our associates from around the world.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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OTHER DETAILS

Key skills
Support Engineer-2 - Cloud
Industry
IT/ Computers - Software
Summary
Blue Yonder Title: * Support Engineer 2 (Cloud Applications/ Operate-SaaS) Other Comparable titles: * Business Consultant-Int Cloud, Technical Consultant- Int Cloud Overview: * Leading AI-driven Global Supply Chain Solutions Software Pro
Last Date
2022-12-31

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