Analyst, Business Systems Analysis Jobs in Pune at Concentrix

Last Updated: Jun 10, 2021 05:10 IST

JOB DETAILS

Company Name
Concentrix
Job title
Analyst, Business Systems Analysis
Role
Education
Location
Experience
0-50 Years
Salary
Not Mentioned

Job Profile





Key Duties and Responsibilities
  • Experience in eliciting requirements and testing
  • Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
  • Strong written and verbal communication skills including technical writing skills
  • Define configuration specifications and business analysis requirements
  • Own and develop relationship with partners and work with them to optimize and enhance integration
  • Help design, document and maintain system processes
  • Report on common sources of technical issues or questions and make recommendations to the product team
  • Communicate key insights and findings to product team
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
  • Communicate with internal colleagues to understand the needs of the client and the organization
  • Work with external stakeholders to understand and investigate feedback into the service/function/product provided
  • Use data modelling practices to analyse findings and create suggestions for strategic and operational improvements and changes
  • Consider the opportunities and potential risks attached to the suggestions made
  • Identify the processes and information technology required to introduce the recommendations
  • Gain agreement, usually from senior management, of the best method of introducing the recommendations to the business
  • Communicate the benefits of the recommendations across departments and help to address any uncertainty and concern
  • Produce written documentation to support the work, report on the findings and to present to the stakeholders when necessary
  • Support the staff and teams in making the recommended changes, including helping to resolve any issues
  • Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation
  • Complete knowledge of the Software Development Life Cycle
  • Solid knowledge agile methodologies like Scrum & Kanban
  • Ability to write user stories & acceptance criteria
  • Able to validate the functional & User acceptance test cases
  • Excellent knowledge of the Contact Centre Processes, Contact Centre KPIs and related metrics
  • Knowledge of automated dialers and ACD systems
  • Good knowledge of SQL DML commands
  • A high level of mathematical ability
  • The ability to analyse, model and interpret data

#WAH

Apply to More than 1000+ new jobs in your city

OTHER DETAILS

Key skills
Analyst, Business Systems Analysis
Industry
IT/ Computers - Software
Summary
Key Duties and Responsibilities * Experience in eliciting requirements and testing * Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools * Strong written and verbal communication
Last Date
2021-08-07

Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.
Disclaimer: This Job is auto-published from MonsterIndia. For any issues with above Job Posting, please contact MonsterIndia

Apply Various Job Roles on Fresherslive.com

Job Role Apply Link
Other Roles Other Roles Jobs 2021 (73242 Vacancies)
Anganwadi Worker Anganwadi Worker Jobs 2021 (50136 Vacancies)
Trainee Trainee Jobs 2021 (24570 Vacancies)
Assistant Assistant Jobs 2021 (17590 Vacancies)
Trained Graduate Teacher Trained Graduate Teacher Jobs 2021 (12092 Vacancies)
Application Engineer Application Engineer Jobs 2021 (9506 Vacancies)
Customer Service Executive Customer Service Executive Jobs 2021 (8199 Vacancies)
Designer Designer Jobs 2021 (7232 Vacancies)
Office Assistant Office Assistant Jobs 2021 (7027 Vacancies)
Apprentice Apprentice Jobs 2021 (6971 Vacancies)
Officer Officer Jobs 2021 (5517 Vacancies)
Software Software Jobs 2021 (5232 Vacancies)
Constable Constable Jobs 2021 (4585 Vacancies)
Medical Officer Medical Officer Jobs 2021 (4474 Vacancies)
Health Officer Health Officer Jobs 2021 (4060 Vacancies)
Staff Nurse Staff Nurse Jobs 2021 (4054 Vacancies)
Business Development Manager Business Development Manager Jobs 2021 (3806 Vacancies)
Aanganwadi Helper Aanganwadi Helper Jobs 2021 (3238 Vacancies)
General Medical Officer General Medical Officer Jobs 2021 (2632 Vacancies)
Female Health Worker Female Health Worker Jobs 2021 (2551 Vacancies)
View More Jobs By Role (1 lakh + vacancies)

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected].