Asst Mgr- client service - Loyalty/CRM - South Delhi Jobs in New Delhi at Confidential

Last Updated: Aug 15, 2021 05:10 IST

JOB DETAILS

Company Name
Confidential
Job title
Asst Mgr- client service - Loyalty/CRM - South Delhi
Role
Education
Location
Experience
2-5 Years
Salary
Rs.430000-750000

Job Profile

Global CRM/ Loyalty agency Asst Mgr-( client service)- (Loyalty/CRM )- South Delhi

A leading Global MNC operating in over 30 countries worldwide offering 360- marketing solutions & CRM /Loyalty programme. It is 80-year old MNC operating in almost 60 countries worldwide including India operations in Delhi, Mumbai, Bangalore & Chennai Over the years the deep insights on market dynamics and trade engagement gained by the client resulted in the birth of a specialized organization in the field of relationship and loyalty management.The clients have operation in India & overseas as well. It believes that the key to a brands success is its ability to develop


-Relationship with various stakeholders and to continuously engage with them in order to ensure retention, loyalty and shared growth.

-Besides comprehensive strategy and communication support, It offers state-of-the-art technology services including Customized CRM solutions, Sales Process &

-Business Analytics, Mobile Application development for redemptions, IVR solutions, Web-casting services

We are looking for Asst Manager( Client service) -Loyalty & CRM Campaign for south Delhi office

The details are as follows :

1) Client : Global Loyalty /CRM agency

2) Location : South delhi ( Near Saket)

3) Qualification : Graduate (Management Qualification preferred)

4) Exp: 2- 5 years in CLIENT SERVICE/ Campaign mgt/ Program mgt /Events Management/ BTL /Agency experience or BTL set up

5) Compensation : Competitive

THE JD IS AS FOLLOWS :

Role & Responsibilities -


1. Engage closely with all Clients thru program execution ( Loyalty/ crm)

2. Grow the existing portfolio by expanding the current base and by continuously adding on new wins


3. Committed to understanding the Client customer segment and demonstrate ability to deliver strong customer value as well as experience

4. Extensive collaboration with internal business units, project management & execution to ensure customer delight

5. Good understanding of data/Analytics to be able to understand your customer segment/behavior to formulate and seamlessly manage campaigns

6. Responsible for receivables management

7. Develop and deliver the business plans through carrying out research, formulate market analysis and deliver accurate business reports

8. Periodic reporting of progress on KPIs to Client and internal Business Heads


9. Ability to analyze data & eye for data


KRA's

-Devise B2C (business to consumer) or B2B (business to business) integrated marketing campaigns with the aim of acquiring and retaining customers.

-Manage the procedure, implementation, tracking and measurement of Loyalty/ CRM campaigns.


-Brief and oversee the work of internal and external agencies, such as designers, Creative team, Account Mgt , who will deliver much of the campaign activity.


-Work within a budget and report any overspend.


-Ensure that the organisation's brand and identity is adhered to in campaigns and in all communication channels.


-Deliver regular reports of campaign results, including web analysis and evaluation of KPIs.


-Maintain regular measurement of the ROI of campaigns.


-Ensure accuracy of marketing materials and provide formal sign off if necessary.


-Collect and use data to inform new campaigns and the evaluation of existing campaigns.


-Keep abreast of current trends in marketing.
I
-dentify and conceptualize campaign strategies


-Design and organize an optimal campaign inside budget constraints


-Locate and secure talent and resource before campaign launch


-Train and groom all resources for optimum efficacy

-Utilize staff and resources to produce quality content for execution

-Devise a campaign timeline and schedule

-Execute campaign effectively, on schedule and on budget

Qualification

Bachelor's in Marketing,or related field (preferred)

Advanced degree in related field (preferred)

- 2- 5 years track record of participating in successful campaigns or campaign mgt role in any agency environment
Experience overseeing simultaneous campaigns

Very strong interpersonal skills

Understanding of current market trends

Excellent PPT/ EXCEL skills


If the position interests yu kindly share your cv at

[email protected]

or contact

Manav- 9548238406

Kindly share

- current ctc n notice period

- expected ctc

- relevant experience



Apply to More than 1000+ new jobs in your city

OTHER DETAILS

Key skills
program manager, loyalty campaign, account service
Industry
Advertising/ PR/ Events
Summary
Global CRM/ Loyalty agency Asst Mgr-( client service)- (Loyalty/CRM )- South Delhi
Last Date
2021-11-17

Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.
Disclaimer: This Job is auto-published from MonsterIndia. For any issues with above Job Posting, please contact MonsterIndia

Apply Various Job Roles on Fresherslive.com

Job Role Apply Link
Other Roles Other Roles Jobs 2021 (57272 Vacancies)
Anganwadi Worker Anganwadi Worker Jobs 2021 (50491 Vacancies)
Software Software Jobs 2021 (27671 Vacancies)
Trainee Trainee Jobs 2021 (25683 Vacancies)
Programmer Programmer Jobs 2021 (22714 Vacancies)
Trained Graduate Teacher Trained Graduate Teacher Jobs 2021 (14909 Vacancies)
Designer Designer Jobs 2021 (10376 Vacancies)
Application Engineer Application Engineer Jobs 2021 (9865 Vacancies)
Constable Constable Jobs 2021 (9847 Vacancies)
Sub Inspector Sub Inspector Jobs 2021 (9621 Vacancies)
Pre Primary Teacher Pre Primary Teacher Jobs 2021 (8393 Vacancies)
Customer Service Executive Customer Service Executive Jobs 2021 (7744 Vacancies)
Auxiliary Nurse Midwifery Auxiliary Nurse Midwifery Jobs 2021 (5000 Vacancies)
Medical Officer Medical Officer Jobs 2021 (4860 Vacancies)
Development Officer Development Officer Jobs 2021 (4396 Vacancies)
Assistant Assistant Jobs 2021 (4371 Vacancies)
Gramin Dak Sevak Gramin Dak Sevak Jobs 2021 (4368 Vacancies)
Specialist Specialist Jobs 2021 (3759 Vacancies)
Apprentice Apprentice Jobs 2021 (3607 Vacancies)
Business Development Manager Business Development Manager Jobs 2021 (3065 Vacancies)
View More Jobs By Role (1 lakh + vacancies)

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected].