Problem Manager Jobs in Pune at Confidential

Last Updated: Aug 15, 2021 05:10 IST

JOB DETAILS

Company Name
Confidential
Job title
Problem Manager
Education
Location
Experience
5-8 Years
Salary
Not Mentioned

Job Profile

Location:pune
EXP: 5 +
JD -
Good communication skills ( verbal / Written )
Having ITIL Foundation certificate
Experience in managing large account Change & Problem Management
Attitude to support Business / Non Business hours
Team player , Coordination skills
Authorize and approve minor/low change after validation
Coordinate and conduct meetings with Change advisory board (CAB) to discuss higher risk changes
Authority to implement or reject a change
Ensures that all the activities designed to implement the change are as per the standards.
The policies and procedures should be well defined, recognized and reviewed
Prepare Change Summary Sheet that summarizes all RFC's. This sheet helps the CAB team to understand and evaluate the proposed change
Provide necessary information to the owner of the change
Attend CAB meeting and provide necessary inputs to them
Review and document change plan
Resolve issues related to change
Updates the user with the change activity
Support and involve in testing activities before and after the implementation of change

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OTHER DETAILS

Key skills
Itil Certified, cab , Problem Management, Change Management
Industry
IT/ Computers - Hardware & Networking
Summary
Having ITIL Foundation certificate Experience in managing large account Change & Problem Management
Last Date
2021-10-06

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