Ground Staff Ground Handling Ground Service Assistant

Last Updated: 05 October 2020

JOB DETAILS

Company Name
Confidential
Job title
Ground Staff Ground Handling Ground Service Assistant
Location
Experience
0-3 Years
Salary
Rs.290000-740000

Job Profile

Manning the check-in counters that serve departing passengers. Here, the duties include checking the passengers in for their flights, redirecting or rebooking customers whose flights have either been delayed or canceled, and giving updates to passengers who are waiting in the lobbies.
Manning the arrival and departure gates. This involves attending to customers before they board, after they land, or when they are switching between flights.
Performing cabin services to ensure that passengers are comfortable during their flights. Cabin services include cleaning and restocking the planes before the passengers can board them.
Issuing tickets to passengers.
Assisting passengers by answering questions, providing directions, or attending to their other needs. This includes helping passengers with inquiries about delayed or lost baggage.
Taking reservations from passengers who call in.

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OTHER DETAILS

Key skills
Communication Skills, People Skills, Positive Attitude, Teamwork, Honesty, Leadership
Industry
Airlines/ Aviation/ Aerospace, Hotels/ Hospitality/ Restaurant, Public Relations (PR), Travel/ Tourism, Other
Summary
Assisting passengers by answering questions, providing directions, or attending to their other needs. ... Confirming the identities of passengers, and providing them with boarding passes. In some cases, ground staff may be responsible for screening.
Last Date
2020-12-04
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