Openg with Leadg dian Cuise cha for Capta F B Supervisor Jobs in Mumbai at Confidential

Last Updated: Aug 15, 2021 05:10 IST


Company Name
Job title
Openg with Leadg dian Cuise cha for Capta F B Supervisor
3-7 Years
Not Mentioned

Job Profile

Position Title: Floor Team Leader

Department: F&B Service

Reporting Relationships:
Position Reports To: Assistant Restaurant Manager

Positions Supervised: Floor Team Member

Duties and Responsibilities

1.Interacts professionally with the Chef in charge
2.Interacts professionally with the housekeeping in related matters.
3.Maintains high profile guest relations.
4.Implements policies & procedures under the guidance of the Assistant Manager.
5.Monitors staff's achievement progress continuously.
6.Is professionally involved in the operation, supervises, directs, guides and corrects his staff.
7.Builds and promotes a professional and efficient team within the service, kitchen and the whole restaurant.
8.Assures guests about the product, food, beverage and the organization in general.
9.Establishes and maintains efficient and effective communication with supporting departments.
10.Assists all juniors in execution of orders at all times.
11.Constantly updates self on new happenings and promotions within and outside the organization.
12.Carries out corrective disciplinary action to his staff, fairly and professionally. Maintains a high level of staff morale and discipline in his area of operation.
13.Ensures cleanliness, hygiene, grooming and maintenance is consistently up to the required standard.
14.Ensures staff reports on duty on time and in appropriate attire and grooming standard.
15.Ensures that staff is aware and implements organization regulations, policies and procedures with regards to hygiene, fire and safety.
16.Ensures daily briefings are conducted.
17.Assists Managers in training the staff, as per set standards.
18.Ensures that skills and technical knowledge is up dated at all times.
19.Obtains feedback from customers and collates necessary information to further develop and improve the quality of all the food & beverage products and performance.
20.Maintains and develops professional relations with employees, at all levels, within the department and the whole organization.
21.Performs any other duties or responsibilities that the Management may assign from time to time.

Competencies required for the role:

Financial PerspectivePeople Perspective
Updating the guests of new promotions
Speak and understand local language
Cross Selling and Upselling
Control Wastage
Positive Attitude
Control Breakage
Self Motivated
Pleasing Personality
Team Work

Internal Business Perspective
Detailed understanding of the menu
Should be able to handle Unit in absence of USOM / AM
Hygiene Standard

About Charcoal Concepts:-
Charcoal Concepts is a platform for specialist Indian food and beverage, founded by K Hospitality Corp. The company has a clear vision to conceptualize, incubate, develop and grow leading brands for Indian food and beverage. Indian food comes with a distinct and wide plethora of flavours. We, at Charcoal Concepts, are focused on inspiring innovation with a growth mind-set, keeping diverse Indian flavours and our customer first hospitality at the core of our ethos.

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Key skills
Hospitality, Restaurants, Hotel Management, Hotel
Hotels/ Hospitality/ Restaurant
Position Purpose: Manages, operates and supervises the food and beverage sections and / or outlets under the guidance and instruction of the Assistant Manager, in order to achieve the objective set by the Management - within the guidelines, policies
Last Date

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