Process Trainer Jobs in Bangalore at Confidential

Last Updated: Aug 18, 2021 05:10 IST

JOB DETAILS

Company Name
Confidential
Job title
Process Trainer
Education
Location
Experience
2-5 Years
Salary
Rs.360000-420000

Job Profile

1. To train the new recruits on product & process/soft skills and bring them up to the expected benchmark, before they hit the floor.
2. Ensuring Improvement of Quality Scores of Employees
3. Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team
4. Responsible for the certification of the new hire trainings at the respective center
5. Responsible to increase training through put for the respective batch.
6. Conducting Knowledge Assessment Test on timely basis.
7. Prepares new sales representatives by conducting orientation to sales process.
8. Developing individual coaching plans, providing resources and assistance.


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OTHER DETAILS

Key skills
Attrition Management, shrinkage , AHT, Sla Management
Industry
ITES/ BPO
Summary
It's immediate joining, we are looking for process trainer who have experience working in BPO sector.
Last Date
2021-12-08

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