Sales Coordinator EL Jobs in Pune at Confidential

Last Updated: Aug 15, 2021 05:10 IST


Company Name
Job title
Sales Coordinator EL
4-5 Years

Job Profile

Roles & Responsibilities

Specific Responsibilities

Coordinate with customer and sales/Credit /Operations team in order to ensure smooth processing of disbursement.
Make welcome calls to customers for disbursement process
Complete Forex formalities and ensure we have all the documentation / receipts from the customer.
Ensure Legal Technical is completed within the stipulated timelines
Handle the documentation with accuracy and timeliness.
Manage TAT. Inform the customer of unforeseen delays or problems.
Ensure adherence to all policies & Maintain MIS.
Focus on Customer Service. Collection
Accountable for reducing delinquency for assigned accounts
Make collection calls and/or correspondence
Must communicate & follow up effectively with relevant department regarding customer accounts on a timely basis.
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
Reconciliation to be done for collection cases. PDD
Completion of Post disbursement documents.
Ensure TAT for completion of PDD's
Coordinating with customers and sales team to get the documentation completed. Deliverables
Achieve SUD conversion target.
Achieve Collection target set.
Maintain PDD within the target set.
Maintain TAT on Disbursement.

Graduation /MBA (Marketing)
At least 4-5 years of relevant sales coordination from Education Loan, secured loan and unsecured loan.

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Key skills
Interpersonal Skills, Communication, Negotiation, Decision Making, Flexibility
Ensuring the deliverables is met through effective planning and execution. Facilitate Disbursement, PDD and Collection activities. Endeavour to make Avanse a brand of first choice within our customer segment.
Last Date

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