Urgent Opening - L4 Support Maintenance - Dot Net Jobs in Mumbai at Continuum Managed Solutions LLP

Last Updated: Aug 15, 2021 05:10 IST


Company Name
Continuum Managed Solutions LLP
Job title
Urgent Opening - L4 Support Maintenance - Dot Net
3-8 Years
Not Mentioned

Job Profile

Essential Duties and Responsibilities:

Diagnoses issues in software applications and environments
Troubleshoot and Debugging customer reported issues
Provide guidance and assistance to the development teams by identifying bug / root cause of issue.
Document partner interaction, troubleshooting, and results in a clear and concise manner
Management and support of consumer reported issue mostly focused on escalated issues and this includes platforms such as Mac, Linux, and Windows.
Support, and/or installs software applications
Responsible for the resolution of incident services calls and requests providing 24/7 support.
Interacts with colleagues and/or partners through a variety of mediums to provide support and understand needs
Develop and maintain effective working relationships with peers, teams, and other internal or external people critical to business functionality.
Assist with level 3 and 4 support coordinating and assisting other departments to resolve issues.
Create process or troubleshooting documentation in the support knowledge base.
Maintain infrastructure to ensure smooth operations
Additional duties as assigned.
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong working knowledge of MSSQL SERVER
SQL including the following advanced concepts:
oAggregate Functions (COUNT, MAX, MIN, AVG, SUM)
oAll Joins (INNER, LEFT, etc.)
oStored Procedures
SQL Server Management
SQL Profiler
SQL Extended Events
Good to have:
oProgramming languages: HTML, C#, MSSQL
oExperience with Microsoft Visual Studio
oExperience with NOSQL database
Strong computer skills as well as excellent verbal and written communication skills
Organized, detail-oriented, self-motivated, and willing to develop professionally
Strong team player, ability to build positive and collaborative relationships within the organization
Ability to work on multiple priorities and/or projects simultaneously
Problem solving abilities and the ability to meet reasonable deadlines
Ability to work under general supervision

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Key skills
Dot Net, .NET, C#.net, Asp.net, Sql Queries, Sql
IT/ Computers - Software
The SE / SSE is responsible for Software Maintenance / Support for ConnectWise products. Candidate should have excellent debugging skills. He should also be able to do enhancement in the product.
Last Date

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