Cred Jobs 2022 Apply Online content specialist vacancy Jobs in Across India - News

Cred Jobs 2022 Apply Online content specialist vacancy Jobs in Across India was updated on 23rd September 2022​, Candidates can apply online @fresherslive.com

Last Updated: Sep 23, 2022 05:10 AM | FL Admin

Cred Jobs 2022 Apply Online content specialist  vacancy Jobs in Across India - News
content specialist Job Vacancy in Across India apply Cred Jobs 2022

Cred Careers 2022 Notification Overview

JOB DETAILS

Company Name
Cred
Job title
content specialist
Education
Location
Experience
3-6 Years
Salary
Not Mentioned

Job Profile


what will you do

  • work on building effective communication framework for customer success team across all the communication channels
  • spruce up the customer service interactions to create an exceptional experience for the customers
  • facilitate training team build an excellent training content
  • assist knowledge management team with best-in-class content
  • facilitate social media team in framing world-class responses on social media handles
  • continuously identify opportunities in the area of communication and help customer support agents in communicating effectively
  • develop communication strategies by analyzing dsats
  • work on refining chatbot flows & interactions and updating the FAQs by analyzing the like rates


  • you should apply if you :

  • have 3+ years experience in content writing & creating rich training materials
  • posses deep knowledge of customer service attitudes
  • have strong narrative skills
  • are well versed with tools such microsoft powerpoint and any other popular training content tools such adobe captivate, ispring, etc.
  • own basic-to-strong understanding of instructional designing tools
  • can own up flare for impactful communication
  • are immaculate in english spoken skills
  • possess excellent customer service skills
  • have experience in any service industry such airline, hotel, credit cards, etc. that serves elite segment of customers/clients

  • Apply to More than 1000+ new jobs in your city

    OTHER DETAILS

    Key skills
    Industry
    Hospitals/ Healthcare/ Diagnostics
    Summary
    what will you do? * work on building effective communication framework for customer success team across all the communication channels * spruce up the customer service interactions to create an exceptional experience for the customers * faci
    Last Date
    2022-10-31

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