Revenue Assurance Fraud Analyst Jobs in Chennai at Cynosure Corporate Solutions

Last Updated: Aug 15, 2021 05:10 IST

JOB DETAILS

Company Name
Cynosure Corporate Solutions
Job title
Revenue Assurance Fraud Analyst
Education
Location
Experience
4-9 Years
Salary
Not Mentioned

Job Profile

NOTE:CANDIDATES MUST HAVE EXPERIENCE IN TELECOM INDUSTRY(MANDATORY)


Roles and Responsibilities

Perform the RA controls using the revenue assurance tool and identify leakages.

Analyse relevant data and produce meaningful reports capturing root cause analysis of the issues identified,
magnitude of the issue and the recommended solution for the same.

Regularly monitor the fraud alarms, identify frauds and execute appropriate action to arrest the fraud.
Create rules in the fraud management system to generate alarms for potential frauds.
Identify the potential fraud risks and suggest appropriate controls for the same.
This role will require interactions with most teams internal to Companies at management and operational level. This
includes but is not limited to teams within Switch, IN, Online Charging System Operations, Carrier, Quality, Network

Operations Centre, IT Operations, IT Development, Marketing, Pricing and Propositions and Customer Service.

Role holder will also need to coordinate technical support from the external suppliers of Fraud and RA tools.
The role holder will analyse and propose process improvements wherever necessary to the line manager for
management buy in.

Validate new product implementations as part of the UAT.
Validate the invoices received from MNOs.
Perform dispute reconciliation arising from carrier billing settlement and provide appropriate recommendations.
Perform proactive payment analysis to identify payment frauds and avoid chargeback losses.
Work in shifts to provide 24X7 Fraud coverage.
Work in both RA and FM activities.
Desired Candidate Profile

Fraud Losses and Fraud Losses Prevented

Online Payments Conversion %
Online Fraud to Sales and Chargeback to Transaction Ratios
Revenue Loss Prevented
Cost Avoided / Recovered

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OTHER DETAILS

Key skills
Revenue Assurance, Fraud Management, Fraud Analyst, Risk Analyst
Industry
Telecom
Summary
A pivotal role within the organisation responsible for performing key fraud prevention and detection, revenue assurance and payments operations activities. The role will cover multiple products (including Mobile, VoIP, Media and Remittance).
Last Date
2021-09-22

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