DBS Jobs 2022 Apply Online Quantitative Researcher vacancy Jobs in Mumbai - News

DBS Jobs 2022 Apply Online Quantitative Researcher vacancy Jobs in Mumbai was updated on 4th September 2022​, Candidates can apply online @fresherslive.com

Last Updated: Sep 04, 2022 05:10 AM | FL Admin

DBS Jobs 2022 Apply Online Quantitative Researcher  vacancy Jobs in Mumbai - News
Quantitative Researcher Job Vacancy in Mumbai apply DBS Jobs 2022

DBS Careers 2022 Notification Overview

JOB DETAILS

Company Name
DBS
Job title
Quantitative Researcher
Role
Education
Location
Experience
8-11 Years
Salary
Not Mentioned

Job Profile



About DBS Bank
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realize their dreams and ambitions. A frontrunner in digital transformation, we seek to deliver a differentiated banking experience that is instant, intuitive and invisible and enables customers to live more and bank less. As a market leader in the consumer banking business, DBS has a full spectrum of product and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realize their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business- they were made just right for you.
CBG
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Job Brief/ Purpose
Quantitative Insights Lead, a key member of the Research & Insights team, Marketing will be responsible to facilitate, implement and manage all the quantitative research projects/ initiatives, Measurements to achieve business deliverables across all the segments for DBS Bank. We, at DBS bank keep customers at the core of everything we do and hence are looking motivated and enthusiastic consumer behavior expert who can champion VOC and continue to drive the customer centricity across products/services.
Job Brief/ Description:
  • DBS Bank is looking for quantitative researcher experienced in handling customer satisfaction studies and who can analyze and obtain data from a number of sources either by conducting the survey in-house or coordinating with designated agencies to obtain the feedback about the Banks products and services.
  • Present and provide the findings to the relevant teams to be able to create resolution plan for the issues

Job Responsibilities:
  • Design and execute quantitative researches, interpreting research findings into actionable insights.
  • Handle the Measurements for all the segments of DBS Bank end to end- sampling, lead generation, triggering surveys, monitoring progress, analysing, reporting and presentation of findings to key stakeholders on a recurring basis.
  • Execute other adhoc quantitative studies end to end - project scoping, questionnaire preparation, managing fieldwork/ partnering with external research agencies, synthesis of key learnings and recommendations
  • Manage all the scorecard related monthly initiatives for the frontline staff in a timely manner- execution- managing the team of telecallers to get the right insights, analysis and presenting findings to stakeholders along with an action plan
  • Recruit and guide best-in-class partners (research agencies, freelancers, consultants) to support large scale projects wherever required
  • Automate and integrate feedback across all channels to provide a single view of feedback of customers across a product/ service
  • Digitize and create different survey modes to obtain instantaneous feedback of the customer

Requirements:
  • MBA with minimum 8 years experience in Market Research preferably handling quantitative research projects. A mix of agency side and client side experience is a plus
  • Experience of using various digital ways of conducting researches
  • Experience of analyzing social media comments and draw conclusions and inferences
  • Hands-on experience across variety of studies- CSS, concept/product test, U&As, Segmentation, Tracks etc
  • Expert knowledge of research techniques and methodologies
  • Strong project management and quantitative skills
  • Excellent presentation skills with direct experience presenting to clients
  • Proficient with Excel and PowerPoint
  • Strong analytical skills, comfortable with disparate sets of information and ability to draw accurate causal linkages
India-Maharashtra-Mumbai

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OTHER DETAILS

Key skills
Quantitative Researcher
Industry
Banking/ Accounting/ Financial Services
Summary
About DBS Bank As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realize their dreams and ambitions. A frontrunner in digital transformation, we seek to deliver a differentiated banking experience t
Last Date
2022-10-12

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