DCB Bank Jobs 2022 Apply Online ASSISTANT MANAGER NRI SERVICES vacancy Jobs in Mumbai - News

DCB Bank Jobs 2022 Apply Online ASSISTANT MANAGER NRI SERVICES vacancy Jobs in Mumbai was updated on 20th November 2022​, Candidates can apply online @fresherslive.com

Last Updated: Nov 20, 2022 05:10 AM | FL Admin

DCB Bank Jobs 2022 Apply Online ASSISTANT MANAGER NRI SERVICES  vacancy Jobs in Mumbai - News
ASSISTANT MANAGER NRI SERVICES Job Vacancy in Mumbai apply DCB Bank Jobs 2022

DCB Bank Careers 2022 Notification Overview

JOB DETAILS

Company Name
DCB Bank
Job title
ASSISTANT MANAGER NRI SERVICES
Education
Location
Experience
2-3 Years
Salary
Not Mentioned

Job Profile


Job Description :
Job Summary Handle NR customer request & service queries via Email and Phone. Assisting Internal customeras (Branch Staff)for the Product, process or any query pertain to NR customers. Cross Sell Banking Products based on Goal sheet. Detailed Responsibilities Handle queries &complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Also need to manage enquiries on new products / communications launched by bank. Ensure end to end resolution and provide customer satisfaction on every call Out calling customers whenever required and follow up to take queries to closures .Other duties may be assigned as business needs require: Desired skills and competencies Strong Written & Verbal Communication Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Ability and desire to cross sell Banking products Should be open to work in rotational shifts and rotational weekly offs. (Night shifts in case of male employees). Open to work on Bank holidays (Sunday fixed off) Experience in cross selling various banking products would be an added bonus

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OTHER DETAILS

Key skills
ASSISTANT MANAGER NRI SERVICES
Industry
Banking/ Accounting/ Financial Services
Summary
Job Description : Job Summary Handle NR customer request & service queries via Email and Phone. Assisting Internal customera??s (Branch Staff)for the Product, process or any query pertain to NR customers. Cross Sell Banking Products based on Goal she
Last Date
2023-01-17

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