Principal Engineer-Isilon, Unity, PMAX, VMAX 2000, VMAX3 Jobs in Bangalore at DELL

Last Updated: Aug 15, 2021 05:10 IST

JOB DETAILS

Company Name
DELL
Job title
Principal Engineer-Isilon, Unity, PMAX, VMAX 2000, VMAX3
Role
Education
Experience
8-10 Years
Salary
Not Mentioned

Job Profile


Job Description :


Principal Service Delivery Engineer
Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities
Join us as a Principal Service Delivery Engineer on our Professional Services team in Bangalore to do the best work of your career and make a profound social impact.

What you'll achieve
As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers' priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

You will:
  • Responsible for performing daily operational tasks and maintaining availability at the customer site(s). Provisions solutions based on standardized procedures as outlined by Dell Technology best practice documentation.
  • Excellent troubleshooting skills with proven track record of successful incident management
  • Participates in the design and operational execution of the customer's disaster recovery process as required. Performs necessary storage infrastructure maintenance and necessary data migration, as required.
  • Replication sessions- Troubleshooting if any error encountered on the replication sessions. Establishing replication sessions for new sites.
  • Seeks advice or assistance from management and/or Technical Support as required during difficult customer situations. Works in conjunction with EMC colleagues to ensure effective resolution of technical issues encountered during implementations


Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements
  • 8 - 10 years of relevant experience
  • Expert knowledge of Isilon, Unity, PMAX, VMAX 2000, VMAX3, PowerScale, PowerStore, along with support knowledge of NetApp, SRM along with CISCO, Brocade
  • Proficiency in hardware, software and/or operating systems environments.
  • Provide on call support.
  • Expert certification in relevant technology /product
  • Presentation and negotiating skills.
  • Organizational skills.

Desirable Requirements
  • Dell Proven Professional on Isilon, VMAX, Unity, PMAX Certified
  • Cisco Certified Network Professional (CCNP) preferred
  • Experience dealing with Cisco & Dell Switches
  • ITIL v3 Foundation certified


Here's our story now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 .

Application closing date: 01 Jul 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy .

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OTHER DETAILS

Key skills
Unity, Vmax3
Industry
IT/ Computers - Hardware & Networking
Summary
Job Description : Principal Service Delivery Engineer Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical s
Last Date
2021-10-12

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