Deloitte Jobs 2022 Apply Online Enabling Areas - EU Backup Admin - Information Technology vacancy Jobs in Mumbai - News

Deloitte Jobs 2022 Apply Online Enabling Areas - EU Backup Admin - Information Technology vacancy Jobs in Mumbai was updated on 12th March 2022​, Candidates can apply online @fresherslive.com

Last Updated: Mar 12, 2022 05:00 AM | FL Admin

Deloitte Jobs 2022 Apply Online Enabling Areas - EU Backup Admin - Information Technology  vacancy Jobs in Mumbai - News
Enabling Areas - EU Backup Admin - Information Technology Job Vacancy in Mumbai apply Deloitte Jobs 2022

Deloitte Careers 2022 Notification Overview

JOB DETAILS

Company Name
Deloitte
Job title
Enabling Areas - EU Backup Admin - Information Technology
Education
Location
Experience
3-5 Years
Salary
Not Mentioned

Job Profile



Job Description - Assistant Manager - EU Backup & ITSM Tool Admin

Experience:

3-5yrs of relevant experience

Education:

Bachelor Degree from Govt. approved university.

Certifications: ITIL, IT/Computer Science in case of Graduation in non-IT stream,
EU Backup Administration (Commvault/Druva), ITSM Tool Administration (Service Now)
Core Technical Skills:
EU backup solutions administration (Commvault/Druva), ITSM Tool Administration (Service Now), MIS Reporting
Additional/Optional Skills - Incident & Request management, IT asset management, Reporting, Service improvements, Windows OS and Desktop troubleshooting.

Attitude/Behavioural/Soft Skills:

Communication Skills (verbal, email)
Moderate

Technical Skills (Platform SME)
Strong

Analytical & Logical Skills
Moderate

Problem Solving Skills
Strong

Interpersonal Skills
Moderate

Technical Skills:

EU Backup Solution Administration
Strong

Application Infrastructure Maintenance (Application servers related activities like OS upgrade, version upgrades)
Good

ITSM Ticketing Tool Administration
Strong

Application Version Upgrade Testing and Roll-out (Service Now)
Strong

New application roll-out including testing and go-live for Commvault/Druva/Service Now. (EU backup roll-out for new location, setting up media-agents and E2E implementation)
Good

Knowledge on Review Mechanism
Basic

IT Troubleshooting Skills
Good

MIS Reporting
Good

ITIL Awareness
Moderate
Roles & Responsibilities:
EU Backup Solution Administration:
  • End to end management of EU backup solution like Commvault/Druva at firm level.
  • Managing application infrastructure including server setup, application setup.
  • Work closely with server/network operations/infrastructure teams to carry out maintenance activities on application servers of EU backup infrastructure.
  • End to end ownership of EU backup application version upgrades, new rollouts, adding new locations and user-base, storage space management.
  • Daily, weekly hygiene and maintenance activities at EU backup level and to cater to backup restoration requests.
  • Documentation Creation & Maintenance at domain level: SOPs, Knowledge Articles, Operations related processes.
  • Preparing MIS at domain level for various activities, projects and vendor performance.
  • Site level coordination with IT operations teams.
  • Vendor management including periodic vendor review, escalations and support for various activities & issue resolutions.
  • Supporting Network & Server related activities at site level coordinating with the central team.

ITSM Tool Administration:
  • Work closely with global CoE of ITSM tool to carry out administration tasks like,
    • Customization of existing interface and new requirements of workflows
    • Addition/deleting/modifying service catalogs and incident categories
    • Data management and maintenance including addition/deletion/modifying team compositions in the tool and various approver groups
  • Work closely with global support teams to be part of UAT and rollouts.
  • Handling Change Management for ITSM tool including communication, documentation & training to stakeholders.

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OTHER DETAILS

Key skills
Enabling Areas - EU Backup Admin - Information Technology
Industry
Banking/ Accounting/ Financial Services
Summary
Job Description - Assistant Manager - EU Backup & ITSM Tool Admin Experience: 3-5yrs of relevant experience Education: Bachelor Degree from Govt. approved university. Certifications: ITIL, IT/Computer Science in case of Graduation in non-IT stre
Last Date
2022-05-09

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