IT Analyst Jobs in Across India at Eaton Technologies Private Limited

Last Updated: Apr 04, 2021 05:10 IST

JOB DETAILS

Company Name
Eaton Technologies Private Limited
Job title
IT Analyst
Role
Technology Engineer, Software Engineer/ Programmer
Education
Location
Experience
2-5 Years
Salary
Not Mentioned

Job Profile



Join Eaton and help us provide energy-efficient solutions that have a real impact on the environment. We make what matters work.
Do you want to work for a global player, where we care about ethics, inclusion and diversity and our people?

Come and join our SIS team as an IT Analyst to provide end user support, support device lifecycle management, and ensure compliance with all of Eaton's policies and procedures with minimal supervision. Your customers include all of Eaton's users (local and remote).

Your key deliverables:
  • Deployment, configuration, and support of hardware (PC, laptop, mobile, printing, etc.), client operating systems, and productivity software for end users.
  • Follow IT Service Management (ITSM) processes: asset management, change management, incident management, request management, problem management, and project management to serve end users and maintain high levels of performance in achieving service level agreements.
  • Responsible for annual refresh of IT disaster recovery plan, as well as walkthrough of plan with stakeholders if required.
  • Participate in application, infrastructure, security, operational excellence initiatives, and support activities as needed.
  • Assist with support of site-based IT systems.
  • Participate in troubleshooting and resolution of larger IT issues. Participate in efforts related to root cause analysis and problem management as needed.
  • Identify opportunities for improvement.
  • Liaison between IT and users to drive IT standards. Advocate, influence, and assure compliance to IT standards and policies. Share information about best practices with end users to increase user satisfaction and productivity.
  • Participate in internal audits related to IT processes, procedures, software, and systems. Influence budgeting, forecasting, and spending for IT infrastructure as required.
  • Adhere to company policies and procedures always, including, but not limited to: ethics, data protection, information security, human resources, and compliance policies and procedures. Protect both Eaton's physical and information assets.
Qualifications

Are you?
Required:
  • 2 years IT experience required
  • Bachelor degree
  • Knowledge of MS Windows Operating Systems
  • Knowledge of MS Office Suites
  • Hardware - PC's, laptops, mobile devices, PC peripherals
  • Working knowledge of other IT infrastructure network, servers, storage, phone systems
  • Miscellaneous equipment used in manufacturing locations such as bar code scanners, specialized printers, industrial PCs, RF Scanners, etc.
  • Ability to adapt and learn; to support complex IT environments that may contain various operating systems, desktop, network, phone, and mobile technology
  • IT Service Management (ITIL) - Asset Management, Incident
  • Management, Request Fulfilment, Problem Management, and Change Management
  • ITIL foundations certification (Optional)
  • CompTIA A+ certification (Optional)

Then we want to hear about you!
What Eaton offers:
  • We make work exciting, engaging and meaningful for you
  • We ensure health, wellness, safety and work-life balance for you
  • We invest in you for the long term not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
  • We offer career advancement opportunities for you
  • aWe value diversity, join our passionate team

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OTHER DETAILS

Key skills
Industry
Electronics Manufacturing
Summary
Join Eaton and help us provide energy-efficient solutions that have a real impact on the environment. We make what matters work. Do you want to work for a global player, where we care about ethics, inclusion and diversity and our people? Come and jo
Last Date
2021-06-01

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