DGM - Robotics Process Automation Jobs in Chennai at First Source

Last Updated: Jan 16, 2022 05:00 IST

JOB DETAILS

Company Name
First Source
Job title
DGM - Robotics Process Automation
Role
Education
Location
Experience
3-6 Years
Salary
Not Mentioned

Job Profile




Job Title: DGM/GM
Level: C/D

Hiring Location: Bangalore
Department/Group: Technology

Business Unit: RPA Technology
Travel Required: Yes - around 25%

Salary Range:
Sub Process:
Voice/Non Voice: -


Grade C/D
Reporting To :
VP - Business Transformation
Key Skills and Responsibilities


Key skills
  • Solutioning and program management for automation program
  • Has experience of at least 3 years, as a Program Manager for Automation projects or equivalent
  • Has experience in coaching mentoring RPA development programs for new developers
  • Is well versed and has experience in Technology implementations in Banking, Mortgages, Telecom and Media and F&A
  • Has experience in working with clients and their stakeholders to understand their problems and propose right solutions, manage the overall dependencies with them
  • Has led teams in RPA Project Delivery
  • Is well versed with methodologies such as Agile, Waterfall etc and SDLC lifecycle. Having qualifications like Scrum Master etc will be an added advantage.
  • Seasoned in software engineering practices like capacity demand management, estimation, version control, defect management, risk mitigation and change control etc
  • Has experience in driving culture of continuous improvements, resuablity, service excellence, manage & improve KPI with inexplicable team management Is familiar and has experience with VB, Java, C and C+ as well as Mainframe technologies and any professional platforms such as SAP, SFDC, Oracle Business Suite etc
  • Has experience in using tools outside of RPA platform such as data extraction, ICR/OCR tools, ML / AI based cognitive tools

  • Key Responsibilities
  • Be the Program Manager for automation projects in Firstsource
  • Manage a team of Solution Architects, Training and Testing team and indirectly work with Project Managers having responsibility on developers
  • Support solutioning of deals, ideas and themes to grow the practice
    • Define and execute the optimum getting started methodology and standardize globally.
    • Build the right relationships across all levels of the client to ensure roadblocks to RPA adoption are addressed.
    • Lead the transformation effort to standardize the delivery management and enabling technology landscape within the customer to achieve cost efficiency and service delivery performance.
    • Chart and implement customer RPA journeys from an existing initial implementation to a robust scalable model.
    • Drive the strategic and tactical roll-out of the solution to enterprise customers
    • Consult with clients and partners to provide functional and technical expertise in areas including, solution design, project management, business process improvement and risk identification/mitigation.
    • Develop and document configuration best practices and contribute to team training and professional development efforts.
    • Maintain a current and thorough understanding of RPA products and services.
    • Shape the end-to-end architecture and design, and work with the technical/program head and team to implement the solutions.
    • Provide oversight and guidance of new product initiatives, ensuring adherence to best practices.
    • Assist the domain expert in creating the business case.
    • Own the documentation of the technology architecture for both in-house and for adopters of our solutions.
    • Resolving issues that might come up during development
    • Creates high-level architectural specifications, ensuring feasibility, functionality, and integration with existing systems.
    • Oversee various responsibilities of project initiatives until the project is delivered and deployed successfully.




    *For Leadership hiring, Responsibilities can be split into Strategic and Operational
    Qualification & Experience
    Critical:
    • 4 years of professional working experience product services industry preferably with strong RPA transformation experience.
    • Experience in Design & Implementation of Robotics Process Automation.
    • 5 years of professional experience on automation and/or integration projects
    • Good exposure to Business Process Analysis and automation.
    • A track record in training and mentoring individuals on development and delivery disciplines
    • The ability to methodically solve business and technical problems using innovative and well-planned approaches with well documented, supportable and extensible developments
    • .NET 3.5 and higher Framework (C#, ASP.NET, ADO.NET, Entity Framework or Hibernate)/
    • Experience with HTML, JavaScript, XML
    • Should have knowledge or working experience with database like Sql Server, My Sql

    Should have complete experience in SDLC process.
    Desirable: Know How
    Critical:
    • Domain knowledge in either of Mortgage, Banking , Healthcare, CMT etc
    • Software Key performance indicators, SLA and Development best practices
    • Project Cost Management, Revenue and Margin Management

    Desirable:
    Personal Attributes/Traits
    • Consultative
    • Socially confident
    • Achievement oriented
    • Decisive and action oriented
    • Creative
    • Eager to learn
    • Resilient
    Competencies
    .Business Foresight
    . Influencing Others
    . Fostering Partnerships With Customers
    . Managing Transformation
    . Driving Excellence
    . Leading Teams
    . Working Across Boundaries

    Reviewed By:
    Date

    Approved By:
    Date

    Last Updated By:
    Date Qualifications


    Job Title: DGM/GM
    Level: C/D

    Hiring Location: Bangalore
    Department/Group: Technology

    Business Unit: RPA Technology
    Travel Required: Yes - around 25%

    Salary Range:
    Sub Process:
    Voice/Non Voice: -


    Grade C/D
    Reporting To :
    VP - Business Transformation
    Key Skills and Responsibilities


    Key skills
  • Solutioning and program management for automation program
  • Has experience of at least 3 years, as a Program Manager for Automation projects or equivalent
  • Has experience in coaching mentoring RPA development programs for new developers
  • Is well versed and has experience in Technology implementations in Banking, Mortgages, Telecom and Media and F&A
  • Has experience in working with clients and their stakeholders to understand their problems and propose right solutions, manage the overall dependencies with them
  • Has led teams in RPA Project Delivery
  • Is well versed with methodologies such as Agile, Waterfall etc and SDLC lifecycle. Having qualifications like Scrum Master etc will be an added advantage.
  • Seasoned in software engineering practices like capacity demand management, estimation, version control, defect management, risk mitigation and change control etc
  • Has experience in driving culture of continuous improvements, resuablity, service excellence, manage & improve KPI with inexplicable team management Is familiar and has experience with VB, Java, C and C+ as well as Mainframe technologies and any professional platforms such as SAP, SFDC, Oracle Business Suite etc
  • Has experience in using tools outside of RPA platform such as data extraction, ICR/OCR tools, ML / AI based cognitive tools

  • Key Responsibilities
  • Be the Program Manager for automation projects in Firstsource
  • Manage a team of Solution Architects, Training and Testing team and indirectly work with Project Managers having responsibility on developers
  • Support solutioning of deals, ideas and themes to grow the practice
    • Define and execute the optimum getting started methodology and standardize globally.
    • Build the right relationships across all levels of the client to ensure roadblocks to RPA adoption are addressed.
    • Lead the transformation effort to standardize the delivery management and enabling technology landscape within the customer to achieve cost efficiency and service delivery performance.
    • Chart and implement customer RPA journeys from an existing initial implementation to a robust scalable model.
    • Drive the strategic and tactical roll-out of the solution to enterprise customers
    • Consult with clients and partners to provide functional and technical expertise in areas including, solution design, project management, business process improvement and risk identification/mitigation.
    • Develop and document configuration best practices and contribute to team training and professional development efforts.
    • Maintain a current and thorough understanding of RPA products and services.
    • Shape the end-to-end architecture and design, and work with the technical/program head and team to implement the solutions.
    • Provide oversight and guidance of new product initiatives, ensuring adherence to best practices.
    • Assist the domain expert in creating the business case.
    • Own the documentation of the technology architecture for both in-house and for adopters of our solutions.
    • Resolving issues that might come up during development
    • Creates high-level architectural specifications, ensuring feasibility, functionality, and integration with existing systems.
    • Oversee various responsibilities of project initiatives until the project is delivered and deployed successfully.




    *For Leadership hiring, Responsibilities can be split into Strategic and Operational
    Qualification & Experience
    Critical:
    • 4 years of professional working experience product services industry preferably with strong RPA transformation experience.
    • Experience in Design & Implementation of Robotics Process Automation.
    • 5 years of professional experience on automation and/or integration projects
    • Good exposure to Business Process Analysis and automation.
    • A track record in training and mentoring individuals on development and delivery disciplines
    • The ability to methodically solve business and technical problems using innovative and well-planned approaches with well documented, supportable and extensible developments
    • .NET 3.5 and higher Framework (C#, ASP.NET, ADO.NET, Entity Framework or Hibernate)/
    • Experience with HTML, JavaScript, XML
    • Should have knowledge or working experience with database like Sql Server, My Sql

    Should have complete experience in SDLC process.
    Desirable: Know How
    Critical:
    • Domain knowledge in either of Mortgage, Banking , Healthcare, CMT etc
    • Software Key performance indicators, SLA and Development best practices
    • Project Cost Management, Revenue and Margin Management

    Desirable:
    Personal Attributes/Traits
    • Consultative
    • Socially confident
    • Achievement oriented
    • Decisive and action oriented
    • Creative
    • Eager to learn
    • Resilient
    Competencies
    .Business Foresight
    . Influencing Others
    . Fostering Partnerships With Customers
    . Managing Transformation
    . Driving Excellence
    . Leading Teams
    . Working Across Boundaries

    Reviewed By:
    Date

    Approved By:
    Date

    Last Updated By:
    Date

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    OTHER DETAILS

    Key skills
    Industry
    Recruitment/ Staffing/ RPO
    Summary
    Job Title: DGM/GM Level: C/D Hiring Location: Bangalore Department/Group: Technology Business Unit: RPA Technology Travel Required: Yes - around 25% Salary Range: Sub Process: Voice/Non Voice: - Grade C/D Reporting To : VP - Business Transformat
    Last Date
    2022-02-23

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