Application Support Engineer Jobs in Pune at FIS Global Business Solutions India Private Limited

Last Updated: Sep 11, 2021 05:10 IST


Company Name
FIS Global Business Solutions India Private Limited
Job title
Application Support Engineer
3-5 Years
Not Mentioned

Job Profile

Position Type : Full time
Type Of Hire : Experienced (relevant combo of work and education)
Education Desired : Associate's Degree
Travel Percentage : 0%
Are you curious, motivated, and forward-thinking? At FIS youu2019ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team
In todayu2019s highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information u2013 both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow.

What you will be doing This position is responsible for implementing and supporting best practices and procedures in version control, software development lifecycle management, application build management, application distribution and deployment management, and other software configuration management activities including CI-CD. Sets up moderately complex projects in the version control tool, creates and troubleshoots distributed builds/compiles, as well as trains and consults with development teams on how to use the tools. May require some scripting or coding responsibilities.

What you bring:

Must have 3-5 yearsu2019 experience in a professional and commercial software development company.

Must have excellent communication skills and experience working in a team setting.

Must be able to perform under pressure

Must be willing to work a flexible schedule.

Ready to work in shifts (24x7)
Shares in developing effective configuration management strategies and solutions for existing and new products.

Analyzes the software development lifecycle for process improvements and automation opportunities.

Exposure to third party source control, version control, build, and distribution tools will be added advantage.
Working knowledge of Windows and Linux environments.
Must be willing to learn newer technologies as needed.

Troubleshoots internal software automation tools and utilities.

Performs application conversion, configuration and release deployment duties.

Experience with automating CI-CD and whole DEVOPS CYCLE would be plus.

Exposure to Cloud and performing installations/deployments on cloud is good to have.

Support and assist in development of continuous integration and other build/deployment process and quality improvements

Responsible for proper deployment of builds to designated internal environments as needed.

Must proactively trouble-shoot and resolve software build/deployment issues, works well within team and across different teams as required.
Experience working with WebLogic, JBOSS, Tomcat, and other middleware technologies.
Knowledge with Oracle and SQLServer (plus but not required)
o Installation/deployment of applications on different internal and external environments like QA, TEST, UAT and PROD.
o Production support activities, monitoring and patching activities.
o Experience in Application Managed Services will be desirable.
o Managed Services support for Applications on cloud
o Exposure to Docker, Kubernetes AKS and EKS clusters, OCP based deployments and support.
o Troubleshoots internal software automation tools and utilities.
o Exposure to Incident management, Change Control and Change Management.
o Exposure to ITIL processes would be plus
o Working experience on productions systems are definite plus.
o Familiarity with Citrix, the Citrix Publisher, VMware.
o Scripting languages such as PERL, JYTHON and SHELL scripting for Linux/UNIX.
o Working experience with Confluence and Jira will be useful

Bacheloru2019s degree in computer science or the equivalent combination of education, training, or work experience.


Considerable knowledge of change and release management principles, procedures and techniques

Demonstrated technical aptitude and ability to think and solve problems creatively

Proficient troubleshooting skills

Ability to effectively collaborate and communicate with others

Ability to multi-task, prioritize tasks and quickly adjust in a rapidly changing environment

Ability to respond to requests under tight deadlines in a dynamic working environment

Must be customer focused, well organized, self-motivated and self-directed

Proficient analytic, organization and communication skills

Demonstrated understanding of source code management concepts and/or software development lifecycles

Familiarity of standards and best practices relevant to the information technology industry, e.g., ITIL, COBIT, CMM)

Knowledge of basic problem resolution and escalation practices

Knowledge of FIS products and services

Knowledge of operating system, security and database software

Experience with object oriented and structured programming languages

Experience with scripting languages
Perform deployments of new software releases upgrades to internal and customer environments.
Work with development and quality assurance to trouble-shoot and resolve software deployment issues.
Document installation process and the details of the environments created.
Responsible for accurate deployment/installations of builds to Customer Environments.
Maintenance and Management of Critical Systems/tools like Jenkins, Git/BitBucket, Jira and Confluence.
Must learn and maintain knowledge of software components as necessary to support application builds and deployments and maintaining production environments.

What we offer you
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities u2013 FIS is your final career step!
A competitive salary and benefits
A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FISu2122 is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Pooru2019s 500u00AE Index.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

Developing level professional role. Moderate skills with high level of proficiency. Provides second level support for production issues and changes affecting internal and/or external clients. Manages issues through the issue lifecycle. Able to multi-task within a complex operational environment, demonstrating flexibility in approach towards new and varied exception circumstances. Develops and implements solutions that require analysis, research, and independent decision making. Works on small to large, complex projects that require increased skill in multiple technical processing environments. Possesses systems knowledge in at least one specific business area. Works on one or more projects as a team member or occasionally as a project lead. Coaches junior production/operations support staff. Works under general supervision with latitude for independent judgment, and decision making. Updates project plans and/or documentation as needed. May consult with senior peers on certain projects. Communicates with internal teams and/or clients regarding problem solving, testing, and related activities. Typically requires two or more years of production/operations support experience.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

Apply to More than 1000+ new jobs in your city


Key skills
Weblogic, Jboss, Tomcat, Docker, Citrix, Vmware
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS youu2019ll have the opportunity to wor
Last Date

Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.
Disclaimer: This Job is auto-published from MonsterIndia. For any issues with above Job Posting, please contact MonsterIndia

Apply Various Job Roles on

Job Role Apply Link
Other Roles Other Roles Jobs 2021 (56965 Vacancies)
Anganwadi Worker Anganwadi Worker Jobs 2021 (50485 Vacancies)
Software Software Jobs 2021 (28665 Vacancies)
Trainee Trainee Jobs 2021 (25720 Vacancies)
Programmer Programmer Jobs 2021 (23722 Vacancies)
Designer Designer Jobs 2021 (10659 Vacancies)
Sub Inspector Sub Inspector Jobs 2021 (10291 Vacancies)
Application Engineer Application Engineer Jobs 2021 (10140 Vacancies)
Constable Constable Jobs 2021 (9847 Vacancies)
Pre Primary Teacher Pre Primary Teacher Jobs 2021 (8395 Vacancies)
Customer Service Executive Customer Service Executive Jobs 2021 (7737 Vacancies)
Trained Graduate Teacher Trained Graduate Teacher Jobs 2021 (6697 Vacancies)
Auxiliary Nurse Midwifery Auxiliary Nurse Midwifery Jobs 2021 (5000 Vacancies)
Assistant Assistant Jobs 2021 (4944 Vacancies)
Development Officer Development Officer Jobs 2021 (4396 Vacancies)
Gramin Dak Sevak Gramin Dak Sevak Jobs 2021 (4368 Vacancies)
Specialist Specialist Jobs 2021 (3755 Vacancies)
Apprentice Apprentice Jobs 2021 (3607 Vacancies)
Business Development Manager Business Development Manager Jobs 2021 (3063 Vacancies)
Health Officer Health Officer Jobs 2021 (2850 Vacancies)
View More Jobs By Role (1 lakh + vacancies) has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected].