Technical Support Representative Senior Jobs in Pune at FIS Global Business Solutions India Private Limited

Last Updated: Aug 15, 2021 05:10 IST

JOB DETAILS

Company Name
FIS Global Business Solutions India Private Limited
Job title
Technical Support Representative Senior
Education
Location
Experience
2-4 Years
Salary
Not Mentioned

Job Profile



Position Type : Full time
Type Of Hire : Experienced (relevant combo of work and education)
Education Desired : General Equivalency Diploma
Travel Percentage : 0%
Technical Support Representative u2013 Pune-2-4 Yrs - JR0132728
Are you curious, motivated, and forward-thinking? At FIS youu2019ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
This position is responsible for the day-to-day, business-as-usual, support of the Unix server environments. This includes the installation, configuration, and maintenance of the Unix environments.
What you will be doing
  • Work with internal support functions and onsite teams in resolving / preventing issues / escalations
  • Should be supporting in US Business Hour
  • Mentor staff to ensure all duties are performed in an accurate and timely manner.
  • Plans and maintains efficient operations by designing, implementing and evaluating level one operations process.

What you bring:
Experience: 2-4years
Job Locatiion: Pune
Shift: US Business Hour
  • Provides desk-side assistance in resolving technology support issues.
  • Performs installations, repairs, upgrades, backups and other maintenance tasks.
  • Provides effective customer service in a 24X7X365 production environment (rotating on-call and holiday support may be required.
  • Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
  • Asks probing questions to gather relevant information on routine and complex calls.
  • Uses effective listening skills to develop understanding of client questions or issues.

Added bonus if you have:
  • Knowledge ofFISu2019 products and services
  • Knowledge of financial services industry
  • Knowledge of basic financial analysis principles and ratios

What we offer you
  • An exciting opportunity be a part ofWorldu2019s Leading FinTech Product MNC
  • To be a part of vibrant team and to build up a career on core banking/payments domain
  • Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities u2013 FIS is your final career step!

Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass

Apply to More than 1000+ new jobs in your city

OTHER DETAILS

Key skills
Technical Support Representative Senior
Industry
ITES/ BPO
Summary
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% Technical Support Representative u2013 Pune-2-4 Yrs - JR0132728 Are you curious, motiv
Last Date
2021-09-22

Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.
Disclaimer: This Job is auto-published from MonsterIndia. For any issues with above Job Posting, please contact MonsterIndia

Apply Various Job Roles on Fresherslive.com

Job Role Apply Link
Other Roles Other Roles Jobs 2021 (57378 Vacancies)
Anganwadi Worker Anganwadi Worker Jobs 2021 (50491 Vacancies)
Software Software Jobs 2021 (26944 Vacancies)
Trainee Trainee Jobs 2021 (25644 Vacancies)
Programmer Programmer Jobs 2021 (22010 Vacancies)
Trained Graduate Teacher Trained Graduate Teacher Jobs 2021 (14909 Vacancies)
Designer Designer Jobs 2021 (10366 Vacancies)
Application Engineer Application Engineer Jobs 2021 (9858 Vacancies)
Sub Inspector Sub Inspector Jobs 2021 (9621 Vacancies)
Pre Primary Teacher Pre Primary Teacher Jobs 2021 (8393 Vacancies)
Customer Service Executive Customer Service Executive Jobs 2021 (7740 Vacancies)
Auxiliary Nurse Midwifery Auxiliary Nurse Midwifery Jobs 2021 (5000 Vacancies)
Development Officer Development Officer Jobs 2021 (4396 Vacancies)
Gramin Dak Sevak Gramin Dak Sevak Jobs 2021 (4368 Vacancies)
Assistant Assistant Jobs 2021 (3934 Vacancies)
Specialist Specialist Jobs 2021 (3762 Vacancies)
Apprentice Apprentice Jobs 2021 (3606 Vacancies)
Business Development Manager Business Development Manager Jobs 2021 (3060 Vacancies)
Health Officer Health Officer Jobs 2021 (2850 Vacancies)
General Medical Officer General Medical Officer Jobs 2021 (2632 Vacancies)
View More Jobs By Role (1 lakh + vacancies)

Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected]esherslive.com.