Solution Architect - Customer Onboarding Jobs in Chennai at Freshworks

Last Updated: Sep 11, 2021 05:10 IST

JOB DETAILS

Company Name
Freshworks
Job title
Solution Architect - Customer Onboarding
Role
Education
Location
Experience
7-12 Years
Salary
Not Mentioned

Job Profile


Job Description :

Your role and responsibilities:
  • Understand customer requirements and business challenges to architect a workable solution with a convincing value proposition by collaborating with multiple cross-functional teams.
  • Engage with strategic accounts during Sales cycle to position Freshworks Value and owns the Solution Design process. Be the go-to-guy for large and complex sales deals
  • Design Solution and present Enterprise Architecture fit to CIO's and CISO's. Create Architecture diagrams for the proposed solution.
  • Should be able to build prototype apps to achieve complex business objectives for demos.
  • Solution customer's technical and integration requirements throughout the sales process
  • Develop solutions design and technical integration documentation in Solution Document
  • Creates technical Bill of material.
  • Be the SPOC for Product feature asks and maintain deal wise asks with the PM Teams.
  • Help in kickstarting project for Implementation by stating clear discussions during sales cycle, eliminate any discrepancies that arise during handover process.



  • Our perfect match:
    You bring 7-12 years of relevant experience.
    You have the ability to take the right call, both for the company and the customer.
    You have the ability to say "No" to stakeholders without compromising the relationship.
    You have a good understanding of the people; you can pick up product and process knowledge quickly.
    You can be a Domain Expert, who also acts as an Evangelist for Product/Channel Adoption and be a process consultant for the Freshworks customers.
    You can deal with ambiguity; objection handling.
    You are highly technical with hands on experience on scripting and presales


    Skills required:

    • You should be a problem solver and should be able to thing out of the box.
    • Deep knowledge of Enterprise landscape ERP systems, Accounting Systems, HRMS, IDM etc.
    • Project management experience is an advantage Good understanding of AWS Stack, AWS certified Solution Architectwould be an advantage
    • Must have knowledge in building Custom Apps.
    • Preferred, however not mandatory - Prior experience as a Full Stack Developer, with working knowledge of Javascript, NodeJS, SQL.
    • Prior work experience with a CRM Software in roles like Solution Architect, Engineer, Presales or developer is preferred.
    • Prior experience as a Solution Architect in a Product or a Services company is a must.



    What else are we looking for:
    Good in problem analysis, design, requirement analysis, solution design
    Solid verbal, written, presentation and interpersonal communication skills.
    Great at documentation.
    Fast learner and can pick up new technologies










    Apply to More than 1000+ new jobs in your city

    OTHER DETAILS

    Key skills
    Solution Architect - Customer Onboarding
    Industry
    IT/ Computers - Software
    Summary
    Job Description : Your role and responsibilities: * Understand customer requirements and business challenges to architect a workable solution with a convincing value proposition by collaborating with multiple cross-functional teams. * Engage w
    Last Date
    2021-10-19

    Alert : FreshersLIVE Employees will not call any candidates towards Job Offer or Job assistance. FreshersLIVE will never charge any candidates for Jobs. Please be aware of fraudulent calls or emails. Please write to [email protected] for any assistance.
    Disclaimer: This Job is auto-published from MonsterIndia. For any issues with above Job Posting, please contact MonsterIndia

    Apply Various Job Roles on Fresherslive.com

    Job Role Apply Link
    Other Roles Other Roles Jobs 2021 (56777 Vacancies)
    Anganwadi Worker Anganwadi Worker Jobs 2021 (50485 Vacancies)
    Software Software Jobs 2021 (29482 Vacancies)
    Programmer Programmer Jobs 2021 (24338 Vacancies)
    Trained Graduate Teacher Trained Graduate Teacher Jobs 2021 (14912 Vacancies)
    Assistant Assistant Jobs 2021 (12662 Vacancies)
    Designer Designer Jobs 2021 (10501 Vacancies)
    Application Engineer Application Engineer Jobs 2021 (9980 Vacancies)
    Gramin Dak Sevak Gramin Dak Sevak Jobs 2021 (9213 Vacancies)
    Pre Primary Teacher Pre Primary Teacher Jobs 2021 (8393 Vacancies)
    Assistant Teacher Assistant Teacher Jobs 2021 (7886 Vacancies)
    Customer Service Executive Customer Service Executive Jobs 2021 (7616 Vacancies)
    Auxiliary Nurse Midwifery Auxiliary Nurse Midwifery Jobs 2021 (5000 Vacancies)
    Trainee Trainee Jobs 2021 (4479 Vacancies)
    Development Officer Development Officer Jobs 2021 (4396 Vacancies)
    Apprentice Apprentice Jobs 2021 (3607 Vacancies)
    Business Development Manager Business Development Manager Jobs 2021 (3005 Vacancies)
    Health Officer Health Officer Jobs 2021 (2850 Vacancies)
    General Medical Officer General Medical Officer Jobs 2021 (2632 Vacancies)
    Teacher Teacher Jobs 2021 (2571 Vacancies)
    View More Jobs By Role (1 lakh + vacancies)

    Fresherslive.com has taken maximum steps to ensure that the job posting is genuine. This Job posting was made by the company/recruiter directly and exclusively on Fresherslive.com. If the recruiter is charging any Fees from the job seekers, please write to us at [email protected] / [email protected].