Solution Integrator Jobs in Bangalore at GE Energy Consulting

Last Updated: Jul 22, 2021 05:10 IST


Company Name
GE Energy Consulting
Job title
Solution Integrator
0-50 Years
Not Mentioned

Job Profile

Job Description Summary
Responsible for being the first point of contact for the field. Own the first response, triaging, left-right look, building backlog based on feedbacks from customers. Deliver high quality outcomes on technical projects to internal and/or external customers. This includes gathering and documenting requirements, building functional and technical specifications and overseeing build/test/deploy milestones to drive project delivery.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description

Roles and Responsibilities
Work independently, at the same time collaborating with all other roles within the team to ensure project meets organizational standards and customer needs.
In this role, you will:
Create a detailed system knowledge of the project and provide the first technical response to any queries coming from field team or customer.
Do the first level of technical analysis and triage the issue and pull in the right support from the larger engineering team to provide a focused solution to ensure customer satisfaction.
Own the lifecycle to ensure that future products carry any feedback from the field and work closely with product management team to help manage the backlog.
Interact with internal and/or external customers and product managers to understand customer needs and timelines
Collaborate with development and operations teams. Support them with scope considerations and project requirements
Demonstrate increasing understanding of project management
Demonstrate superior knowledge of software development life cycles to collaborate with Build and Release teams
Ensure that releases meet quality standards and functional requirements
Work with fellow team members and provide subject matter expertise to diagnose bugs and formulate solutions during testing cycles as well as during and after the project is deployed in production
Show increasing understanding of the technology stack and its impact on the final product
Demonstrate awareness of industry trends and domain expertise
Demonstrate ability to influence customers and project managers through persuasion and influencing
Education Qualification
Bachelor's or Masters Degree in Computer Science.
Relevant experience of 7 plus years.
Experience working with patient monitors, anesthesia machine, Vents and other equipment used in Emergency Room or Operating Room.
Awareness of HL7 and EMRs
Good hands-on experience working with SaaS products and IoT devices
Strong communication skills (verbal and written)
Desired Characteristics Collaborate with business and functional partners and technology leadership in specifying requirements
Drive technology discussion and strategy in line with business needs
Define execution plan and approach based on project scope, expected timeline and available budget/resources
Facilitate convergence of functional and technical knowledge and build project teams
Manage external vendors as required
Ensure pre-defined project management processes and practices are followed. Drive simplification and improvement as necessary
Support execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required
Manage project risks, scope changes and other non-standard events throughout the life of the project
Manage stakeholder communication and progress reporting
Ensure quality of deliverables is verified and matching stakeholder expectations
Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected
Evangelizes how our technology solves customer problems from a technology and business perspective
Experience in customer engagement to facilitate requirements
Has the ability to break down problems and estimate time for development tasks
Has the ability to make basic technology choices based on experience
Has initiative to stay current on technology trends
Demonstrates the initiative to explore alternate technology and approaches to solving problems
Skilled in breaking down problems, documenting problem statements and estimating efforts
Has the ability to analyze impact of technology choices
Proactively identifies and removes project obstacles or barriers on behalf of the team
Shares knowledge, power, and credit, establishing trust, credibility, and goodwill
Able to work well with global teams, including time-zone flexibility
Ability to take ownership of tasks
Ensures understanding of issues and presents clear rationale
Continuously measures deliverables of self and team against scheduled commitments
Strong oral and written communication skills
Strong interpersonal skills
Effective team building and problem-solving abilities
Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-AM3Additional Information

Relocation Assistance Provided: No

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Key skills
Project Management, Organizational, Customer Engagement, Technology Leadership, progress reporting, Hl7, Technical Analysis, triage, Strong Interpersonal Skills, Team Building, Communication, Work Independently, project managers , Strong Communication Skills, Customer Satisfaction, Functional Requirements, Flexibility, Project Delivery, ownership , Interpersonal, Technical Knowledge, Product Management, Responsible
Job Description Summary Responsible for being the first point of contact for the field. Own the first response, triaging, left-right look, building backlog based on feedbacks from customers. Deliver high quality outcomes on technical projects to inte
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