Executive - Gold Loans Jobs in Kolkata at HDB Financial Services Limited

Last Updated: Jan 27, 2022 05:00 IST

JOB DETAILS

Company Name
HDB Financial Services Limited
Job title
Executive - Gold Loans
Education
Location
Experience
2-4 Years
Salary
Not Mentioned

Job Profile



Job Description:
Key functions will be: . Coordinate with branch sales team and support BSM, SMs for lead conversion . Tele-calling / follow up on leads given by sales team and Corporate office . Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis . Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed . Update valuation details in system i.e. Gold portal and loan booking system . Ensure loan processing completed within stipulated TAT. . Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket . Follow up with customer for timely interest collection . Gold loan file disbursal in system (this could be done by BOM for most Branches) . Custody of gold packets in the office, record it as per process . Raise Payment Request / Cheque Disbursement, record it as per process . Arrange to send the complete file to COPS as per process. . Manage Related MIS, interface with COPS, regional teams as might be required. . Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers . Customer Support / Service as required. . Sales process management in FMCG/ Direct sales company . Understanding of gold process understanding ,KYC Knowledge & Sales process . Gold loan Sales process & BTL Marketing . Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge

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OTHER DETAILS

Key skills
Executive - Gold Loans
Industry
Banking/ Accounting/ Financial Services
Summary
Job Description: Key functions will be: . Coordinate with branch sales team and support BSM, SMs for lead conversion . Tele-calling / follow up on leads given by sales team and Corporate office . Coordinate customer walk in branch. Explain product de
Last Date
2022-03-07

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